Customer Support with English (Non-voice)
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Ingrammicro · Sofia, BulgariaPrepare for this interview
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It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: About Ingram Micro? Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Our Customer Support Specialist with English is: Performing written communication with corporate customers and business partners Investigating and improving customer claims Liaising with carries and interacting with other departments to resolve customer situations Negotiating returns of defective goods with vendors Working in an international and dynamic environment (Mon-Fri 10am-7pm) If you have: Very good English (B2) University degree Work experience in the field of support/customer service or data entry (considered as an advantage) Communication and problem solving skills Knowledge of MS Office
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