Digital Lead - SME
External
Qbe · AustraliaPrepare for this interview
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About the role
The role of the Digital Lead is to shape and deliver the digital strategy for our SME portfolio. This is a pivotal role where you will bring clarity, ownership, and direction to our digital agenda ensuring investments are prioritised effectively and deliver measurable business outcomes. Work across Product, Technology, and Distribution to enhance broker experience, improve efficiency and support SME growth through scalable, user‑focused digital solutions. About QBE At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. We're an international insurer with more than 13,000 people working across 26 countries - which means we're big enough for your ambitions, yet small enough for you to make a real impact. It's an exciting time. We're building momentum towards our vision to become the most consistent and innovative risk partner. What if you could have a positive impact - at work and in the world? As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind. Your new role You will bring ownership and direction to SME's digital strategy connecting business priorities with practical digital solutions. Acting as the central point of accountability, you will make sure our digital efforts are focused, prioritised, and executed effectively. Responsibilities include: Own and deliver the SME digital roadmap aligned to strategy, growth priorities, and business outcomes Translate strategic objectives into a prioritised pipeline of digital initiatives with clear value and benefits Balance and prioritise competing demands across underwriting portfolios to maximise investment impact Lead initiatives that improve broker experience, ease of doing business, and engagement Partner with Product and Technology to design and deliver scalable, user-focused digital solutions Track delivery, measure outcomes, and continuously improve through data, insights, and user feedback About you To be successful in this role you will have: Proven experience leading digital initiatives or digital product delivery in a complex environment Strong capability in building and delivering digital roadmaps aligned to business strategy Experience prioritising investments based on value, impact, and feasibility Deep understanding of customer-centric design and digital experience optimisation Strong stakeholder management skills, with the ability to balance competing priorities Ability to translate business needs into clear digital outcomes
Requirements
- Application Close Date: 07/07/2026 11:59 PM
- How to Apply:
- To submit your application, click "Apply" and follow the step by step process.
- Equal Employment Opportunity:
- QBE is an equal opportunity em
Benefits
Additional Information
Primary Details Time Type: Full time Worker Type: Employee Location: Sydney, Melbourne Type: Permanent, full time Hybrid role, Happy to talk flexible working
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