Implementation Specialist

About the role

Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections - it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders. What makes a Globalpayer ? Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do. Does this sound like you? Then you sound like a Globalpayer . Apply now to take your career global . What's in it for you? Base salary range $60,000 - $65,000 Sales incentive program - $8,000 - $16,000 per year Hybrid work model Benefits after 30 days Coaching from top of class professionals and leaders Growth and development opportunities Innovative and established industry Fast paced and challenging environment

Responsibilities

• Conduct functional planning and scoping sessions with ACTIVE and client project stakeholders
• Design and Implement hardware, software, and data integration solutions with customers that satisfy their business needs
• Coordinate all day-to-day details for implementations
• Develop and manage technology deployment strategies
• Develop and deploy end user training plan applicable
• Work with Project Manager to execute implementations according to plan
• Work with Project Consultants to coordinate functional requirements with deliverables
• Work with Support Analysts to facilitate handoff as project closes

Requirements

• Polished and professional approach
• Excellent and demonstrable problem-solving skills
• Strong interpersonal skills and an ability to quickly establish solid relationships with clients
• Strong presentation and report-writing skills
• Quick to adapt to new environments/technologies and able to grasp complex business processes
• Ability to manage expectations, facilitation skills and a knack for turning conflict into positive outcomes
• Strong entrepreneurial spirit and a willingness to do what it takes to get the job done
• Undergraduate degree or technical diploma
• Proven experience handling enterprise level customer projects
• 2+ years of software deployment experience is an asset
• Business experience in one or more of the following markets is an asset: Ski & Attractions, Government, Parks and Recreation, Education, Not for Profit, Endurance, Sports.
• Technical experience with computer and network architecture, database schematics, APIs, and SQL. Certifications or professional designations in this area are an asset.
• Project management experience
• Experience with ACTIVE's software solutions are an asset
• Understand and communicate accounting best practices
• At this time, we are unable to offer visa sponsorship for this position. Candidates must be legally authorized to work for any employer in Canada on a full-time basis without the need for current or future immigration sponsorship.
• About ACTIVE:

Benefits

Additional Information

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. ACTIVE Network, part of Global Payments Inc., is seeking a driven, self-motivated Implementation Specialist to deliver technical services across ACTIVE's enterprise software platforms. Services will be delivered across market segments and include database, platform, and infrastructure management (moves, upgrades), system integrations, and hardware configuration. The position works directly with our clients remotely and onsite throughout North America. Intake and analyze business problems then establish and deploy technical solutions.

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