HPC Data Center Operational Lead

Responsibilities

• Team Leadership & Organizational Ownership
• Lead and manage data center site leads and their teams across multiple HPC facilities; site leads report directly to this role.
• Recruit, mentor, and develop team members while conducting performance reviews and building a culture of operational rigor.
• Direct onsite contractors by providing clear scope and validating completed work.
• HPC Data Center Standards, Processes & Preventative Maintenance
• Develop, document, and enforce operational standards and procedures for Jump's HPC data centers covering power, cooling, cabling, and hardware lifecycle.
• Design and own the preventative maintenance program, including scheduled inspections, component replacements, and firmware/capacity reviews to minimize unplanned downtime.
• Drive continuous improvement of operational processes and pursue automation-including AI-driven approaches-to reduce manual effort and human error.
• Critical Facility Systems Expertise
• Serve as the subject matter authority on HPC data center power distribution, power striping strategies, and failover/redundancy configurations.
• Own expertise across air cooling, liquid cooling (direct-to-chip, rear-door, CDU-based), and hybrid cooling architectures.
• Maintain deep knowledge of environmental monitoring and controls (temperature, humidity, airflow, leak detection) and ensure systems remain within design parameters.
• Monitoring & Incident Response
• Own the HPC data center monitoring strategy end-to-end: define what is monitored, set alerting thresholds, and ensure comprehensive visibility into facility and hardware health.
• Leverage AI tools to analyze telemetry data, identify failure patterns, predict potential issues, and accelerate root cause analysis during incidents.
• Lead critical incident response and drive root cause analysis and corrective actions to prevent recurrence.
• Establish and track operational KPIs including availability, mean time to repair, and efficiency metrics.
• Server & Switch Hardware Expertise
• Maintain deep, hands-on knowledge of server hardware architectures including multi-socket platforms, GPU/accelerator configurations, memory subsystems, NVMe/storage controllers, BMC/IPMI management, and firmware lifecycle.
• Maintain deep, hands-on knowledge of network switch hardware including line cards, optics/transceivers, switch fabrics, and platform-specific diagnostics for Arista and Cisco platforms.
• Evaluate new hardware platforms, drive hardware qualification and acceptance testing, and provide informed recommendations on hardware selection.
• Hardware Break-Fix
• Own the overall hardware break-fix function across all HPC sites, ensuring rapid diagnosis and resolution for servers, GPUs, network equipment, storage, and facility infrastructure.
• Diagnose complex hardware failures at the component level-CPUs, DIMMs, GPUs, NICs, PSUs, fans, drives, switch line cards, and optics-and direct the team to resolve efficiently.
• Establish escalation paths, SLA

Benefits

Additional Information

HPC Infrastructure Operations Lead Location: Chicago or New York (On-site 5 days/week; regular travel to HPC data center sites required) Jump Trading Group is committed to world class research. We empower exceptional talents in Mathematics, Physics, and Computer Science to seek scientific boundaries, push through them, and apply cutting edge research to global financial markets. Our culture is unique. Constant innovation requires fearlessness, creativity, intellectual honesty, and a relentless competitive streak. We believe in winning together and unlocking unique individual talent by incenting collaboration and mutual respect. At Jump, research outcomes drive more than superior risk adjusted returns. We design, develop, and deploy technologies that change our world, fund start-ups across industries, and partner with leading global research organizations and universities to solve problems. Trading Infrastructure is a global organization of Engineers who architect, build and maintain our world-class infrastructure. From colo design/implementation, to optimizing our exchange connectivity, to building world class low latent Wide Area Networks, we leverage research and automation to consistently adapt and innovate our infrastructure to scale and drive our trading and evolving business. Jump's HPC infrastructure powers some of the most demanding computational workloads in the industry. As our HPC footprint grows, we need a seasoned operations leader to own the reliability, standards, and day-to-day excellence of these environments. This role leads the teams that keep the lights on across Jump's HPC data centers, ensuring maximum uptime through disciplined operations, proactive maintenance, and deep technical expertise in critical facility systems. Heavy, daily use of AI tools is expected in this role-to accelerate decision-making, automate operational workflows, analyze data center telemetry, and continuously raise the bar on how the team operates.

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