Nest Lead (Distribution Center Lead)

Responsibilities

• Team Leadership & Development:
• Be the single point of accountability for cross-functional collaboration within your operations team.
• Lead, coach, inspire and drive a performance culture across a diverse team of facilities, fulfillment, flight and call center operations (where applicable), through clear goal setting and real-time feedback.
• Nurture leaders across the nest through structured training, coaching, and performance management.
• Support recruitment, onboarding, and training of new team members to maintain a high-performance, cross-functional team.
• Oversee shift planning, staff scheduling, and resource allocation to ensure adequate coverage across all functional areas.
• Proactively design and support strategies to retain high performers (recognition programs, growth plans)
• Nest Operational Strategy & Execution:
• Translate national strategy into a roadmap for nest operations, aligned with company goals around customer success, reliability, cost and scale.
• Lead multi-function operations in fulfillment, facilities, flight and call center (where ap

Benefits

Additional Information

About Zipline Zipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. About Zipline Zipline is the world's largest and most experienced autonomous delivery service, founded to serve all humans equally by ensuring access to essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on 4 continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries including blood, vaccines, medical supplies, food, and commercial products. Our customers include healthcare systems, governments, retailers, and global brands who rely on us to save lives, reduce emissions, increase economic opportunity, and provide new logistics services at scale. Our technology goes beyond drones. We deploy integrated logistics infrastructure that strengthens supply chains, reduces congestion, and enables instant delivery, transforming how essential goods reach people everywhere. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. About You and The Role The Nest (Distribution Center) is the heart of Zipline's operation. As the Nest Lead, you will be responsible for driving end-to-end execution and operational excellence in Distribution Center Operations while influencing cross-functional priorities and future growth. You'll own operational performance, impact optimization of Zipline's unit economics, and ensure that the nest is a model of scalable, efficient, and high-quality service delivery across the continent. You will be responsible for driving service utilization and supply integration that grows demand for your business unit. This is a high-impact role for a strong people leader and systems thinker who thrives in complex environments and is passionate about building teams, processes, and infrastructure for long-term success. Locations Cote d'Ivoire - various upcountry locations Contract Type 1 year fixed term contract.

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