Operations Manager

About the role

Reporting to the CEO, you'll play a pivotal role in keeping Gorse Hill Studios running smoothly, safely and effectively. Acting as the operational backbone of the organisation, you will ensure our people, systems, facilities and processes are well managed, enabling the team to focus on delivering impactful creative opportunities for children, young people and the wider community. This is a varied role that requires excellent organisational skills, strong attention to detail and the ability to manage multiple priorities whilst maintaining a positive and collaborative approach. Your Key Responsibilities will include: Oversee the day to day running of the building, ensuring it is safe, secure, clean and fully operational. Manage contractors, planned maintenance schedules, repairs and service contracts. Lead on health and safety compliance, risk assessments, incident reporting and staff training. Oversee IT systems, information governance and GDPR compliance. Develop and maintain effective organisational systems, processes and administrative procedures. Support finance administration, supplier management and budget monitoring. Manage and develop operational and administrative team members. Support recruitment, onboarding, induction and HR administration processes. Maintain organisational policies, compliance records and governance requirements. Support organisational events, projects and continuous improvement initiatives. About You We are looking for an experienced and organised operations professional with strong knowledge of health and safety compliance, organisational systems and business processes. You will have experience managing facilities, IT systems, data protection and information governance, alongside previous line management responsibility. You will be an excellent communicator with strong project management and problem solving skills, able to build positive relationships, work collaboratively across teams and effectively manage competing priorities. Desirable: Experience working within the charity, community, arts, youth work or social enterprise sector. Experience supporting HR processes and people management. Relevant qualifications such as IOSH, NEBOSH, CIPD, Facilities Management or Project Management are advantageous. Why Join Gorse Hill Studios? At Gorse Hill Studios, you will be part of a passionate and dedicated team committed to creating opportunities for young people and communities through creativity and the arts.

Benefits

Additional Information

Salary: £37,000 to £40,000 per annum (depending on experience) Location: Gorse Hill Studios, Trafford, Manchester (some remote working will be considered) Contract Type: Full Time, Fixed Term Contract for 12 Months (with the intention to extend subject to organisational funding and business needs) Hours: 38 hours per week Help Us Create Safe, Inspiring Spaces for Young People Gorse Hill Studios is a vibrant creative arts charity based in Trafford, supporting children, young people and communities through arts, culture and creative opportunities. We are looking for an experienced and proactive Operations Manager to play a key role in the day-to-day running of our organisation. This is an exciting opportunity for someone who enjoys variety, thrives on organisation and wants to make a genuine difference behind the scenes of a busy and growing charity.

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