Pcsc
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Requirements
- Completed year 12 or trade qualifications
- Trade or Customer service experience
- Key Competencies and Capabilities:
- Excellent phone manner with strong verbal and written communications skills and able to clearly articulate relevant information
- Inventory management
- Demonstrated technical or mechanical aptitude
- Well-developed planning and organisation skills
- Team focused with experience in a successful and cohesive customer support team and the ability to thrive in a multi-channel matrix organisation
- Demonstrated computer skills including MS Office, and the ability to adapt to new systems and software
- Strong desire to learn new products and develop new skills
- Initiative and proactive attitude to problem solving in a busy workplace
- Demonstrated ability to be able to multi-task
- Strong customer orientation
- Approaches challenging tasks with a 'can-do' attitude
- Committed to maintaining a safe and healthy workplace consistent with company policy and individual well being
- Forklift license
Benefits
Additional Information
Last date to apply: 25 June 2026 . Position: Professional Contractor Service Centre (PCSC) Representative (All States) Sector/Unit: Construction Reports To: Regional Sales Manager Location: Various Unit/Department Description: Responsible for providing service excellence to our Sales & Service teams and Professional Contractors. Essential Duties: - Managing Professional Contractors o Phone calls & walk in enquires o Service needs o Proactive diamond tool & SP&A sales o Technical support - Adhere to Branch processes & policies o Account & Cash transactions o Stock management § Inventory control - Collection, dispatch and deliveries - Cycle counts - Weekly & Quarterly o Service department § Approval of repairs, parts ordering, processing and invoicing
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Company Intel
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