Senior Manager, Data Operations Engineering

About the role

In this role, you will own the vision, strategy and execution of large-scale data operations; growing and developing a team of talented engineers while driving alignment across hardware, software, infrastructure and algorithm organizations. A deep understanding of data collection and user study fundamentals, proven people leadership and a strong command of Apple's product ecosystem will be critical to succeeding in our highly dynamic and cross-functional landscape.

Responsibilities

• Lead, grow and inspire a team of Data Operations Engineers; setting clear goals, fostering a culture of accountability and continuous improvement and developing team members at every career stage
• Own the strategic vision for data collection and user study operations, translating organizational priorities into team roadmaps, resource plans and measurable outcomes
• Drive large-scale data collections and user studies for algorithm development domestically and internationally, ensuring operational excellence across all phases of execution
• Partner at the director level across hardware, software, infrastructure and algorithm teams to define requirements, resolve cross-functional blockers and align on shared priorities
• Oversee headcount planning, hiring and onboarding; actively building a diverse, high-performing team
• Champion HW/SW platform readiness, directing bring-up and long-term maintenance of pre-release platforms used across multiple locales
• Present program health, risks and strategic recommendations to senior and executive leadership with clarity and confidence
• Establish and scale operational processes, including documentation standards, vendor management frameworks, study design protocols and data offload practices

Requirements

• Experience scoping, bidding and contracting third-party vendors for short and long-term projects at scale
• Strong background in creating complex roadmaps/schedules with timely delivery across key milestones and multiple concurrent work streams
• Exceptional cross-functional influence; a track record of driving alignment and outcomes across engineering, operations and research organizations without direct authority
• Motivated and proactive approach to resolving issues and anticipating organizational needs before they become blockers
• Challenges the Status Quo: in the absence of process, create it, document it and socialize it. When the process doesn't make sense, drive innovation; when faced with a difficult problem it's not about what we can't do but rather "Yes, but-"
• Clear and concise written and verbal communication; able to adapt style fluidly for executive audiences, technical engineers and external vendor partners alike
• Sound technical troubleshooting and triage methodology with experience overseeing pre-release hardware and software platforms
• Experience creating human-centric data collection protocols and general data offload practices
• BS and a minimum of 10 years relevant industry experience
• 3+ years of direct people management experience with a demonstrated track record of building and developing high-performing technical teams
• Willingness and ability to travel to Apple and vendor study locations a minimum of 10-15% of the year
• Ability to work in an office environment a minimum of 3 days per week
• Pay & Benefits
• Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Additional Information

Lead a team that brings Apple's most ambitious products to life. We are looking for an exceptional and highly motivated Senior Manager to lead our team's data collection efforts across a variety of core technologies.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Apple? Share your experience