Sales Account Specialist

Responsibilities

• Manage all aspects of customer orders
• Respond to inquiries from the Sales Team or other internal parties to aid in order fulfillment.
• Communicate and collaborate with other team members and departments to best serve the customer
• Understand order processing systems and delivery channels
• Serve as liaison for traveling sales representatives
• Maintain customer relations by handling questions and concerns with speed and professionalism
• Demonstrate a desire for team success by keeping an eye open for process improvement.
• Be prepared to assist on special projects with other departments as needed.
• Continued cross training and education within our own department as well as other departments within the company.
• Work Experience

Requirements

• Knowledge, Skills, Abilities
• Excellent interpersonal and communication skills
• Prior experience demonstrating success in a Customer Service oriented position.
• A strong attention to detail
• The ability to multi-task and manage time efficiently in a fast-paced environment
• A strong work ethic, professionalism, reliability and a positive disposition
• Microsoft Office (Word, Excel and PowerPoint)
• Smart Sheets - working knowledge or willingness to learn
• SalesForce - working knowledge or willingness to learn
• Education, Certification and Experience
• High school diploma or GED preferred
• College/University undergraduate degree preferred but not required.
• Experience in field sales and/or sales leadership in high school music/performing arts.
• PHYSICAL REQUIREMENTS
• This job operates in 100% in-office environment at our Brookfield, MO location. Work Schedule is Monday-Friday 8:00 am -4:30 pm Prolonged periods of sitting and/or standing at a desk and walking, lifting, bending, kneeling may occur.
• OTHER DUTIES
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
• #LI-AR1
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job.
• JOIN THE BEST TEAM IN SPORT & SPIRIT
• OUR VALUES
• Service - We lead with heart. We champion community.
• Passion - We love what we do. It fuels our purpose.
• Integrity - We do what we promise. We own our actions and decisions.
• Respect - We earn it by giving it. Because everyone deserves it.
• Innovation - We never stop striving to be better. For ourselves and our community.
• Transparency - We are committed to openness and honesty in everything we do.

Benefits

Additional Information

VARSITY SPIRIT, A VARSITY BRANDS COMPANY - THE DRIVING FORCE IN SPIRIT ACROSS CHEER, DANCE, BAND AND YEARBOOK For over 50 years, Varsity Spirit has been the leading global source for all things spirit, including cheerleading, dance team, performing arts and yearbook. Focused on safety, entertainment and traditional school leadership, Varsity Spirit's 5,000+ employees are dedicated to celebrating school spirit. A leader in apparel innovation, educational camps, clinics, competitions, and yearbook, Varsity Spirit impacts more than a million athletes each year. OUR COMMITMENT TO SAFETY At Varsity Spirit, the safety and wellbeing of the young people we serve is of the utmost importance. Since our inception 50 years ago, we have been - and remain - steadfastly committed to doing our part to create a safe and positive environment for our participants' physical, emotional, and social development, and promoting an environment free from abuse and misconduct. Varsity has a zero tolerance for abuse in its programs, events, and associated business activities. Varsity is committed to reporting all suspicions, allegations, and incidents of abuse in full accordance with local laws and reporting requirements. Learn more at Our Commitment to Safety - Varsity.com . WORK TYPE: Full Time LOCATION DETAILS: Onsite Monday through Friday- 108 Stanbury Industrial Drive, Brookfield, MO 64628 WORK HOURS: Non-Exempt Travel Travel is primarily local and regional during the business day, although additional out-of-the-area and overnight travel may be expected. HOW YOU WILL MAKE AN IMPACT Account Specialist is responsible for managing all aspects of customer orders.

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