Retail Service Specialist
External
Ace · Santa Barbara, CAFull-timeOn-siteToday
Prepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
Responsibilities
- Greet all members and customers, determine their need, and provide Legendary Service
- Provide DMV vehicle license, registration, and notary services as required
- Reach sales and service goals (and earn incentives!) for multiple AAA products and services
- Preparing and providing TripTik® travel routings, marked road maps, tour books, and other travel-related materials
- Issue passport photos
- Accept payments for the various products, provide accurate change and receipts; balance and reconcile cash drawer
- Make hotel and car rental reservations for members and provide travel destination information
Requirements
- Experience in retail sales, banking, or similar customer service/sales environment
- Proven ability to exceed assigned sales or service quality goals
- Must be able to obtain and maintain valid notary license as required
- Experience with Microsoft Office basics
- Must be available to work Monday through Friday during office hours, and Saturdays in accordance with branch requirements.
- Ability to travel locally when necessary
- A high school diploma or GED
- For offices that offer notary services, Notary Public must be obtained within 1 Year
- The starting pay range for this position is $22.00-$23.00 per hour. Additionally, you will be eligible to participate in our incentive program based upon your team and individual performance.
- Remarkable benefits:
- Health coverage for medical, dental, vision
- 401(K) saving plans with company match AND Pension
- Tuition assistance
- Floating holidays and PTO for community volunteer programs
- Paid parental leave
- Wellness programs
- Employee discounts (membership, insurance,
- travel, entertainment, services and more!)
- "Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."
- AAA is an Equal Opportunity Employer
- Our organization participates in E-Verify
Benefits
Health insuranceDental insuranceVision insurance401(k)Paid time offParental leave
Additional Information
Retail Service Specialist We are looking for someone who will thrive in a sales and service environment by cross-selling and upselling products. This is an exciting career opportunity in our branch network and ideal for candidates' intent on providing excellent customer service and who understand the importance of teamwork.
Your Match
How well this role fits your profile.
Company Intel
What employees say
Worked at ace? Share your experience