Business Analytics Consultant

Responsibilities

• Analyze data from multiple sources to identify trends, risks, and insights related to technology metrics.
• Respond to ad hoc requests with a sense of urgency, creativity, and the ability to develop new approaches independently.
• Partner with stakeholders across Technology to ensure reporting accuracy, consistency, and alignment with business priorities.
• Demonstrate sound judgment and strong attention to detail in delivering data driven insights and recommendations.

Requirements

• Strong verbal and written communication skills, including the ability to tailor messaging for different audiences.
• Self motivated, proactive, and comfortable taking ownership of assignments from start to finish.
• Ability to thrive in a fast-paced environment with frequent, quick-turnaround requests.
• Strong analytical and problem-solving skills
• Curiosity and a commitment to continuous learning and improvement.
• Experience with process improvement and optimization.
• Ability to analyze trends and translate data into meaningful insights.
• Business and technical acumen.
• Experience with Tableau and/or Power BI is preferred.
• PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.
• PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
• Job Description
• Leverages analytical tools to provide business and technical expertise for the analytics process, tools and applications for a business function or business unit to create data driven solutions.
• Recommending appropriate performance measures to be produced including lifts, efficiencies, confidence intervals, and other statistical metrics.
• Analyzing and processing data, building and maintaining models and report templates, and developing dynamic, data-driven solutions.
• Providing business clients with detailed, actionable reports documenting the findings from, data processing, and data analysis.
• Consulting on using business intelligence data for predictive analytics and facilitating implementation of new tools and data marts.
• PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
• Preferred Skills
• Analytical Thinking, Business Intelligence (BI), Concept Development, Creative Problem-Solving, Data-Driven Decision Making, Data Integration, Market Research, Microsoft Power Business Intelligence (BI), Performance Metrics, Qualitative Research, SQL Tools, Strategic Planning
• Competencies
• Analytical Thinking, Business Acumen, Business Analytics, Consulting, Decision Making and Critical Thinking, Effective Communications
• Work Experience
• Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
• Education
• Bachelors
• Certificatio

Additional Information

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Analytics Consultant within PNC's Technology organization, you will be based in Pittsburgh, Pennsylvania, Cleveland, Ohio, or Birmingham, Alabama. The Business Management organization supports senior leaders across technology, providing a broad, strategic view into key areas such as risk, security, fraud, and program/project management. The Business Analytics Consultant plays a key role in supporting monthly metric reporting processes and helping deliver executive insights. This role offers the opportunity to build expertise in data analytics, strategic communication, and executive reporting. The ideal candidate combines technical capability with curiosity, initiative, and the ability to navigate ambiguity in a fast paced environment.

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