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Software Engineer Intern

External
Phonely logoPhonely · San Francisco, CA
Full-timeOn-site1mo ago
AWSCachingDatadogFirebaseGCPIncident Response
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Responsibilities

  • Investigate and troubleshoot real customer issues across frontend and backend systems
  • Work closely with customers and internal teams to diagnose bugs, performance bottlenecks, and reliability problems
  • Build internal tooling and dashboards to improve debugging, monitoring, and operational workflows
  • Help monitor production systems and support incident response efforts
  • Assist engineers in identifying root causes and shipping fixes quickly
  • Build and maintain components for high-performance web applications using React and Next.js
  • Collaborate with engineers to integrate APIs, real-time systems, and observability tooling
  • Improve UI/UX by building responsive and user-friendly interfaces
  • Support performance optimization efforts across rendering, caching, and latency
  • Write clean, maintainable, and well-documented code
  • Participate in code reviews, team discussions, and product development

Requirements

  • Currently pursuing or recently completed a degree in Computer Science or related field
  • Experience with JavaScript/TypeScript and modern frontend frameworks (React preferred)
  • Familiarity with Next.js or willingness to learn quickly
  • Strong problem-solving and debugging skills
  • Comfortable investigating technical issues and working through ambiguous problems
  • Basic understanding of APIs, async programming, and web fundamentals
  • Exposure to full-stack development through projects, coursework, or internships
  • Strong communication skills and ability to work directly with customers and teammates
  • Eagerness to learn quickly in a fast-paced environment
  • Experience with backend development (Python or Node.js)
  • Familiarity with cloud platforms (AWS, GCP)
  • Experience with observability or monitoring tools
  • Familiarity with databases (Firebase, Supabase, or similar)
  • Interest in AI, real-time systems, infrastructure, or voice technologies
  • What You'll Gain
  • Real-world experience debugging and operating production systems
  • Hands-on exposure to customer-facing engineering and issue investigation
  • Mentorship from experienced engineers
  • Experience working with modern infrastructure, observability, and AI systems
  • Opportunity to make meaningful contributions to a fast-growing company
  • Our Tech Stack
  • Frontend: React, Next.js, TypeScript
  • Backend: Python, microservices, async systems
  • Cloud & Infra: AWS, GCP, Kubernetes, Redis
  • Databases: Firebase, Supabase
  • Observability: Datadog, logging, metrics, tracing

Additional Information

Software Engineer Internship This is a high-impact internship where you'll write real code, ship features, and see your work in production. Note: This is an in-office role, 5 days a week in San Francisco.


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