Research Support Assistant - Fixed term Contract

About the role

The Financial Times is one of the world's leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide. At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you're given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world. In our warm, collaborative culture, you'll connect with a diverse community of experts who support your growth, career aspirations and wellbeing. Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you'll discover new skills and forge a career that can take you anywhere. Build a newsworthy career at the FT. Our commitment to diversity, equity and inclusion We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups. FT Specialist provides niche audience groups with information that helps them take better decisions and operate more effectively. The Research Support Assistant supports FT Specialist's research and editorial teams by ensuring timely and accurate transfer of content and data between internal systems. This role focuses on maintaining consistency and quality across platforms by replicating researcher-generated data and editorial content into designated content management systems, as well as providing support for basic data validation and some ad-hoc research tasks as required. This is a fixed-term role created to support increased workflow demands and system migration activities. The Manila team plays a key role in ensuring global content is accurately reflected across platforms. The ideal candidate will demonstrate strong attention to detail, reliability, and the ability to follow structured processes.

Responsibilities

• Data Entry and System Updates
• Accurately transfer data entered by researchers from one content management system (CMS) to another.
• Replicate editorial content (including stories and directory updates) from global teams into the designated CMS.
• Ensure all transferred data and content is complete, correctly formatted, and consistent across systems.
• Perform basic data cleansing and validation tasks, and conduct simple online research to verify or complete missing information in line with defined guidelines.
• Quality Control and Accuracy
• Review entries for errors, omissions, formatting issues, or duplication before and after transfer.
• Follow established data entry standards and procedures to maintain data integrity.
• Flag any discrepancies or issues to the relevant team for resolution.
• Workflow Support
• Work closely with researchers and editorial teams to ensure timely processing of content.
• Prioritise tasks based on daily volume and deadlines.
• Support high-volume data entry requirements during peak periods.
• System and Process Adherence
• Follow clear guidelines and workflows for content handling and system use.
• Quickly learn and effectively use internal content management systems and tools.
• Required skills and experience
• Bachelor's degree in any discipline (preferred but not essential).
• Previous experience in data entry, administrative support or working content management systems.
• Familiarity with web-based systems.
• Understanding of asset management industry (preferred but not essential)
• What's in it for you? Our benefits
• We've embraced a 50% hybrid working model (averaging two to three days onsite) that fosters trust and remote adaptability while encouraging in-person camaraderie and peer learning. Additionally, we are open to accommodating specific flexible working pattern requests for all roles where feasible.
• Accessibility
• We are a disability confident employer and Valuable 500 signatory.
• Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of our team will be happy to help.
• Further information
• At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic

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