Senior Designer, Attorney-General’s Chambers (AGC)

Responsibilities

• User Research and Requirements Analysis
• Conduct comprehensive user interviews and stakeholder consultations to understand current search behaviours, pain points, and unmet needs across AGC
• Facilitate discovery workshops with business users to map existing search workflows and identify gaps in current individual search engines
• Analyse user feedback and requirements to define the scope and functionality needed for the enterprise search solution
• Service Journey Mapping and Design
• Map current-state service journeys for search-related processes across different AGC systems and departments
• Design comprehensive to-be service flows that outline optimal user experiences for the first phase - unified enterprise search capability
• Create detailed service blueprints that define user touchpoints, backend processes, and system interactions for the new search functionality
• Concept Development and Prototyping
• Work collaboratively with the existing AGC teams to translate user requirements into tangible design concepts and mockups leveraging tools like Figma
• Develop wireframes, interactive prototypes, and concept designs that demonstrate the proposed enterprise search user experience
• Create multiple design iterations and alternatives for stakeholder review and validation
• User Testing and Validation
• Present design concepts and prototypes to users and stakeholders for feedback and validation
• Conduct usability testing sessions to evaluate design effectiveness and identify areas for improvement
• Iterate on service journeys and design concepts based on user feedback to ensure optimal adoption and user satisfaction
• UI Design Specification and Handover
• Develop detailed UI screen designs and interface specifications that provide clear guidance for development teams
• Create comprehensive design documentation including user interfa

Benefits

Additional Information

GovTech is the lead agency driving Singapore's Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government's capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity. At GovTech, we offer you a purposeful career to make lives better where we empower our people to master their craft through robust learning and development opportunities all year round. Play a part in Singapore's vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today! Learn more about GovTech at tech.gov.sg. [What you will be working on] The Attorney-General's Chambers (AGC) in Singapore is seeking a Designer/Researcher to support its digital transformation efforts, focusing on modernizing legal drafting systems and developing AI-powered tools. The role involves consolidating data, improving search functions, and enhancing evidence-based legal operations. User research and requirements analysis: The candidate will conduct user interviews and workshops to understand search behaviors and define the scope for an enterprise search solution. Service journey mapping and design: Responsibilities include mapping current search workflows, designing optimal user experiences, and creating service blueprints for new search capabilities. Concept development and prototyping: The role involves collaborating with teams to create design concepts, wireframes, and prototypes using tools like Figma, iterating designs for stakeholder feedback. UI design specification and future planning: The candidate will develop detailed UI specifications, prepare handover materials, establish design frameworks for future projects, and document best practices Brief Overview The Attorney-General's Chambers (AGC) is Singapore's principal government legal service, responsible for legislation drafting, legal advisory, prosecution, and international law. AGC is undergoing digital transformation which includes the modernisation of its legislative drafting systems, the adoption of AI-powered knowledge management tools, and the development of a centralised data infrastructure to support evidence-based legal work products. Consolidate siloed datasets across teams and systems into a centralised data warehouse Establish tagging, classification, and metadata frameworks for legal knowledge repositories Prepare and structure data to support AI-powered tools including LLM based application across AGC product suite Build the analytical foundations for evidence-based legal operations and decision-making The successful candidate will guide the entire design process from discovery to implementation, working with legal professionals and technical teams to address current search fragmentation and pain points. This position also involves establishing design frameworks for AGC's broader digital transformation initiatives.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at GovTech? Share your experience