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Manager, Deployment Engineering

External
armada logoArmada · Bellevue Office, Sunset Corporate Campus
Full-timeOn-site1w ago
DocumentationIncident ResponseLeadershipObservability
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About the role

Armada is the hyperscaler for the edge, delivering modular AI infrastructure from first deployment to AI factory with speed, scale and sovereignty. Named one of Fast Company's Most Innovative Companies and to the CNBC Disruptor 50, Armada's solutions are deployed in over 60 countries globally for organizations ranging from energy to defense. With nearly half a billion dollars in funding, Armada is backed by top investors such as Microsoft (M12), Founders Fund, and BlackRock, and has collaborations and partnerships including NVIDIA, Palantir and Dell Technologies. We are looking for the most brilliant minds in the world to join us. Working at Armada means taking ownership, driving autonomy, and delivering impact. You'll tackle challenges that haven't been solved before and help build something transformative from the ground up. What you do here will not only define your career but help further Armada's mission to bridge the digital divide for customers around the world. The Manager of Deployment Engineering is a senior technical and operational leadership role responsible for directing North America deployment operations for Armada's modular data center infrastructure. This role combines organizational leadership, technical authority, and field execution oversight to ensure the successful deployment, commissioning, operational readiness, and long-term reliability of Armada infrastructure across government, commercial, and mission-critical environments. The Deployment Lead serves as the senior operational authority for deployment execution and field engineering activities, exercising significant independent judgment in deployment strategy, operational decision-making, incident response, infrastructure reliability, and workforce leadership. This individual is responsible for leading and developing Deployment Engineering teams while driving scalable operational standards, deployment methodologies, and field execution processes across a globally distributed infrastructure environment. The ideal candidate brings deep expertise across electrical, mechanical, controls/BAS, networking, and critical infrastructure systems, paired with strong organizational leadership and operational management capabilities. Location. This role is remote with extensive travel. What You'll Do (Key Responsibilities) Organizational & Operational Leadership Lead and scale Armada's Deployment Engineering organization across multiple regions, deployment programs, and technical disciplines Establish operational standards, deployment readiness frameworks, engineering procedures, and field execution methodologies Provide leadership, mentorship, performance management, and technical development for Deployment Engineering personnel Drive workforce planning, hiring strategy, onboarding, organizational design, and technical capability development initiatives Exercise independent judgment in operational prioritization, resource allocation, deployment escalation management, and field execution strategy Deployment Strategy & Field Execution Own deployment execution strategy for complex domestic and international modular data center deployments Direct commissioning, startup, infrastructure validation, and operational readiness activities across electrical, mechanical, controls/BAS, networking, and low-voltage systems Establish and maintain deployment standards that ensure operational quality, commissioning consistency, infrastructure reliability, and customer readiness Drive deployment process improvements focused on scalability, repeatability, operational efficiency, and reduced deployment risk Oversee field assessments, deployment documentation, commissioning reports, and operational turnover activities Technical Leadership & Infrastructure Authority Serve as the senior technical authority for field operations across Mechanical, Electrical, Controls, Network, and Life Safety systems Lead root cause analysis initiatives, operational investigations, and long-term corrective action strategies across the deployment fleet Drive standards and operational strategy for BMS, EPMS, and DCIM integration, monitoring, alarming, escalation workflows, and infrastructure observability Apply advanced troubleshooting expertise to resolve complex operational and infrastructure issues during deployment and live operational events Influence infrastructure architecture, deployment strategy, and engineering design decisions based on operational field intelligence and deployment learnings Reliability & Incident Management Establish and oversee global incident management processes, operational escalation frameworks, and infrastructure recovery procedures Lead high-severity operational incidents and coordinate cross-functional response efforts across Engineering, Manufacturing, Customer Operations, and external partners Define and manage operational KPIs, deployment metrics, fleet health reporting, and infrastru

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Health insurancePaid time offRemote work options

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