Account Manager - Retirement Domain

Responsibilities

• Own the growth strategy for assigned Retirement domain accounts and drive account mining initiatives to expand revenue and wallet share.
• Identify, qualify, and close opportunities across technology consulting, application development, digital transformation, cloud, data & analytics, AI/GenAI, managed services, and platform modernization.
• Develop and execute strategic account plans focused on stakeholder expansion, pipeline creation, and long-term account growth.
• Build trusted advisor relationships with C-level executives, business leaders, and technology decision-makers.
• Leverage existing industry relationships and network to open doors, create opportunities, and accelerate business growth.
• Collaborate with solution, consulting, and delivery teams to develop differentiated value propositions and client-centric solutions.
• Lead executive governance meetings, account reviews, and growth planning sessions.
• Drive cross-selling and upselling initiatives by identifying emerging client needs and industry trends.
• Navigate procurement processes, vendor onboarding, contract negotiations, and SOW/MSA discussions.
• Stay current with Retirement industry trends, regulatory developments, and the adoption of AI and emerging technologies.

Requirements

• 10+ years of experience in IT Services, Consulting, and Technology Services Sales.
• Strong Retirement domain expertise, including 401(k), pension administration, retirement recordkeeping, retirement platforms, benefits administration, and wealth/retirement services.
• Demonstrated success in account mining, farming, and expanding large strategic accounts.
• Proven experience selling technology services, consulting services, digital transformation, data, cloud, AI/GenAI, and managed services.
• Strong network and executive relationships within Retirement-focused organizations.
• Experience managing complex enterprise sales cycles and multi-million-dollar revenue portfolios.
• Ability to engage and influence senior business and technology stakeholders .
• Preferred, but not required:
• Experience working with leading Retirement providers, recordkeepers, wealth management firms, or financial services organizations.
• Strong understanding of AI, Generative AI, data modernization, automation, and digital transformation opportunities within the Retirement industry.
• Experience leading strategic account growth initiatives in a global IT services or consulting organization.
• Success Metrics
• Growth in account revenue and profitability
• New opportunity creation and pipeline generation
• Expansion of stakeholder relationships and executive engagement
• Cross-sell and upsell success across technology and consulting services
• Achievement of quarterly and annual sales targets
• Increased adoption of AI, digital, cloud, and data-led solutions within client accounts

Benefits

Additional Information

We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 16,850+, and has 60 offices in 20 countries within key global markets. Our challenge We are seeking a highly accomplished Account Mining Leader with deep expertise in the Retirement Services domain and a proven track record of growing strategic accounts within an IT Services and Consulting environment. This role is focused on expanding existing client relationships, identifying new revenue streams, and driving technology services sales across consulting, digital transformation, data, cloud, engineering, managed services, and AI-led solutions. The ideal candidate will possess strong executive relationships within the Retirement ecosystem and demonstrate the ability to uncover opportunities, influence stakeholders, and drive sustained account growth. Additional Information* The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Piscataway, NJ is $145k - $150k/year & benefits (see below).

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