Product Designer, AI Products

About the role

Glean is looking for an experienced Product Designer to help shape the future of how people work with AI. You'll collaborate closely with PMs, engineers, and researchers to craft intuitive, intelligent experiences that knowledge workers love and rely on every day. As a Product Designer, you'll join a tight-knit, highly collaborative team that blends user research, behavioral insight, and design craft to build products at the frontier of AI. This is a rare opportunity to grow your craft at real scale - designing AI-native experiences that millions of people use to do their best work, while being surrounded by a team that will push you to be your best. You will: Design beautiful, human-centered AI experiences - making complex, powerful technology feel simple, trustworthy, and genuinely delightful to use, raising the bar for what great AI product design looks like Push the boundaries of AI interaction design - exploring new patterns for how people discover information, create content, and accomplish goals with AI assistance, helping define interaction paradigms that don't yet exist Own features end-to-end - driving major product work from early concept through launch, conducting user research to uncover real needs, and translating insights into elegant solutions that make knowledge work feel effortless Prototype and iterate rapidly on 0→1 concepts - bringing novel AI-native ideas to life quickly, validating them through research and feedback, and refining with genuine craft and attention to detail Develop deep intuition for AI behavior - building a real understanding of what's possible with LLMs to design experiences that play to AI's strengths while gracefully and thoughtfully handling its limitations Obsess over craft and detail - ensuring every interaction feels intelligent, responsive, and helpful, holding a high bar for quality across every surface you touch Shape product strategy - partnering with PMs to influence roadmaps, championing the user through data and research, and identifying the opportunities where exceptional design creates breakthrough product moments Elevate the team around you - contributing to Glean's design system, sharing clear design principles, engaging in thoughtful critique, and helping build a culture where great design thrives About you: 5+ years of product design experience, with at least some of that spent designing AI or LLM-based products for consumer or prosumer audiences Genuine AI fluency - you understand how LLM-based systems work and are excited by the UX challenges they create: trust, transparency, personalization, and making AI feel intuitive to everyday users A consumer design mindset - you've designed for real end users, with a focus on intuitive flows, smooth onboarding, and experiences that keep people coming back Technical confidence - you can hold your own in conversations with engineers about mo

Benefits

Additional Information

About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry's most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean's agentic capabilities - AI agents that automate real work across teams by accessing the industry's broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World's Most Innovative Companies (Top 10, 2025), by CNBC's Disruptor 50, Bloomberg's AI Startups to Watch (2026), Forbes AI 50, and Gartner's Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we're helping the world's largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you're excited to shape how the world works, you'll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You'll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.

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