AppOps, DBA

About the role

Every transaction matters. Every Canadian matters. At Interac, we protect both - driving trust, security, and inclusion, so our digital economy thrives. Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day - across both digital and physical environments. As the backbone of Canada's financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada's most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians. Who You Will Work With: The vacant AppOps, DBA role will report to the Leader, Fraud Portal. We are seeking an experienced AppOps, DBA to design, implement, manage, and optimize database solutions on the AWS cloud platform. The ideal candidate will have a strong background in database management systems (RDS, DynamoDB, Redshift, etc.), a focus on performance, scalability, and security, and hands-on experience in supporting mission-critical applications.

Responsibilities

• Design, deploy, and maintain database solutions using AWS database services such as RDS (PostgreSQL, MySQL, Oracle, SQL Server), DynamoDB, Aurora, and Redshift)
• Optimize database performance through query tuning, indexing, and schema design for high-volume, high-transaction systems
• Implement and manage database backup, recovery, and disaster recovery solutions using AWS services like Backup and CloudFormation
• Monitor and maintain database availability, health, and performance using tools such as CloudWatch, Performance Insights, and third-party monitoring solutions
• Automate database provisioning, maintenance, and scaling using Infrastructure-as-Code (IaC) tools and ensure consistency across environments
• Develop reusable automation scripts and templates to standardize operational processes, reduce manual intervention, and accelerate delivery
• Ensure database security by implementing IAM policies, encryption (KMS), and auditing for compliance with industry standards
• Collaborate with development and DevOps teams to integrate database services into CI/CD pipelines and application architectures
• Contribute to inner-source practices by creating and maintaining a centralized repository of database management scripts, configurations, and automation frameworks accessible across teams
• Enable AppOps teams by building reusable database monitoring, alerting, and self-healing modules to ensure operational support scalability
• Troubleshoot database-related issues, including performance bottlenecks, connection pooling, and query optimizations
• Stay updated with AWS database offerings, emerging technologies, and best practices to continuously improve solutions.
• What You Bring:
• 3-5+ years of experience as a Database Administrator, with at least 3 years working with AWS database services
• Expertise in relational databases such as PostgreSQL, MySQL, and SQL Server, and NoSQL databases like DynamoDB
• Hands-on experience in database performance tuning, troubleshooting, and optimization in cloud environments
• Strong knowledge of AWS services like RDS, DynamoDB, Redshift, S3, IAM, KMS, CloudWatch, and Lambda
• Proficiency in scripting languages (e.g., Python, Bash) for database automation and maintenance
• Experience with Infrastructure-as-Code (IaC) tools such as Terraform, AWS CloudFormation, or AWS CDK
• Familiarity with database security, encryption, and auditing best practices in a cloud environment
• Understanding of CI/CD pipelines and integrating databases into automated workflows
• Experience with inner-source collaboration tools like GitHub or GitLab to contribute to shared repositories and enable cross-team usage of database automation scripts.
• Excellent problem-solving and communication skills with a collaborative approach
• What We're Offering:
• Generous vacation and wellness days to help you recharge
• Comprehensive employer-paid benefits coverage for peace of mind
• Market-leading employer-funded RRSP program to invest in your future
• Flexible hybrid work model for better work-life balance
• Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family
• Pregnancy and parental leave top-up to support growing families
• Charitable donation matching with United Way to amplify your impact
• Why Join Us?
• At Interac, the impact

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