Supervisor, Pharmacy Operations - FuzeRx

Responsibilities

• Team Leadership: Manage, mentor, and support a team of pharmacy technicians to ensure efficient prescription processing and operational excellence.
• Operational Efficiency: Monitor workflows and production activities to improve efficiency, quality metrics, and operational performance.
• Patient Profile Oversight: Review and monitor patient profile intake to ensure completeness, accuracy, and compliance with pharmacy standards.
• Performance Management: Utilize established metrics, reports, and dashboards to track team performance against predetermined targets and identify improvement opportunities.
• Workforce Planning: Manage staffing levels, scheduling, and workload distribution to meet facility goals related to production, quality, and safety.
• Employee Development: Provide coaching, feedback, and corrective action when necessary while recognizing and rewarding strong performance.
• Continuous Improvement: Drive process improvements and operational enhancements to increase productivity and efficiency.
• Cross-Functional Collaboration: Work closely with internal leaders, stakeholders, and teams to support operational initiatives and ensure alignment across departments.
• Hiring & Talent Development: Participate in recruiting, interviewing, hiring, promotion, and performance evaluations of team members.
• Quality & Safety Compliance: Ensure pharmacy technicians are properly trained on logistics, operating equipment, and company policies while maintaining regulatory and safety standards.
• Required Experience & Qualifications:
• Minimum of 2 years of pharmacy technician experience.
• At least 1 year of leadership experience, preferably in a community or retail pharmacy environment.
• Active, unrestricted Pharmacy Technician license in the state of residence.
• Strong communication and teamwork skills with the ability to collaborate effectively across teams.
• Experience with staffing, scheduling, and performance management in a team environment.
• Ability to adapt to new technologies and implement process improvements in a fast-paced setting.
• Experience establishing and analyzing metrics, reports, and dashboards to track performance and drive operational improvements.

Benefits

Additional Information

At Fuze Health, we put patients first and tirelessly address the most pressing needs in healthcare. We empower millions to digitally connect with care providers, essential health resources and needed treatments - and enable care providers, employers, health plans and life sciences companies to meaningfully enhance quality, outcomes and value. We are dedicated to helping our partners evolve and modernize to meet emerging patient and marketplace needs. Fuze Health's foundation is built upon the strategic combination of several proven, technology-powered innovators in the digital health, diagnostics, and pharmacy sectors. Our growing portfolio brings together the capabilities of industry leaders including LetsGetChecked, Truepill, and Alto Pharmacy, to create a distinctive, unified force in healthcare. Together, we have the shared vision, advanced capabilities and talented teams to deliver next-generation solutions that patients and healthcare partners need today and into the future. Registered Nurse The Supervisor, Pharmacy Operations at Fuze Health supports the Pharmacy Operations team by overseeing prescription processing activities and leading a team of pharmacy technicians. This role focuses on ensuring operational efficiency, regulatory compliance, and high-quality patient service while maintaining safety, accuracy, and productivity standards. The Supervisor works cross-functionally with leadership and stakeholders to optimize processes, monitor performance metrics, and continuously improve pharmacy operations.

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