Senior Ecommerce Manager

Responsibilities

• Ecommerce Trading & Growth
• Lead day‑to‑day ecommerce trading across all brands and sites, driving revenue, conversion and customer experience.
• Own the trading calendar - promotions, content updates, product ranging and seasonal activity.
• Monitor key KPIs (revenue, conversion, AOV, traffic) and take proactive action to protect performance.
• Ensure pricing, messaging and promotional activity are aligned across all channels.
• On‑Site Experience & Merchandising
• Lead visual merchandising across UK sites, optimising category layouts, product sequencing and promotional placements.
• Oversee content publishing, ensuring product pages and landing pages meet brand and UX standards.
• Work with category teams to analyse product performance and optimise category strategy.
• CRO, UX & Innovation
• Drive a continuous CRO programme using A/B testing, heatmaps and user insights.
• Identify opportunities to improve the customer journey and unlock incremental revenue.
• Partner with marketing to ensure campaigns convert effectively across digital touchpoints.
• Technical & Platform Management
• Work with developers on site enhancements, feature releases and technical fixes.
• Oversee tag management (GTM) and ensure accurate tracking across key events.
• Support SEO through technical optimisation and site performance improvements.

Requirements

• Strong experience in senior ecommerce trading or management.
• Proven track record of delivering online revenue growth.
• Hands‑on experience with ecommerce platforms and on‑site merchandising.
• Confident using GA4 and data to drive commercial decisions.
• Understanding of SEO, CRO and UX best practice.
• Strong project management and stakeholder communication skills.
• Familiarity with GTM, tracking and personalisation tools.
• What we can offer you
• Company bonus scheme
• Workplace pension contribution
• Salary extras
• Your birthday off
• Opportunities to grow, develop and influence the future of our ecommerce function
• If you're ready to take ownership, drive performance and play a key role in a fast‑growing digital team, we'd love to hear from you.

Benefits

Additional Information

Are you a commercially driven ecommerce professional ready to take ownership of a high‑impact role? Do you thrive in a fast‑paced digital environment where trading performance, customer experience and continuous optimisation are at the heart of everything you do? If you're looking for a role that blends hands‑on trading, strategic influence and technical capability - this could be your next step. We're expanding rapidly across the UK, and we're looking for a Senior Ecommerce Manager to lead trading across all BiGDUG brands and sites. You'll be responsible for driving online revenue, optimising the customer journey, and delivering a best‑in‑class ecommerce experience - all while working closely with marketing, category and development teams to shape our digital future. This is a fantastic opportunity to own the trading strategy, lead on‑site optimisation, and play a key role in delivering ambitious growth plans.

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