Cloud Solutions Analyst

Responsibilities

• Microsoft 365 Support & Operations
• Provide support for M365 tools (Teams, SharePoint, OneDrive, Copilot, Power Platform)
• Troubleshoot issues and escalate complex items when needed
• Support administration activities (permissions, licensing, configurations)
• Create documentation, runbooks, and knowledge articles
• Identify opportunities to improve processes and user experience
• Solutions & Automation
• Build a nd maintain solutions using SharePoint, Power Apps, Power Automate, Forms, and Lists
• Partner with business teams to understand needs and translate them into solutions
• Support the lifecycle of solutions (design, testing, documentation, handoff)
• Improve existing tools for usability and sustainability
• Copilot & AI Enablement
• Support adoption of Microsoft 365 Copilot and AI capabilities
• Evaluate new features and summarize value, risks, and opportunities
• Contribute to AI agent and Copilot Studio solutions
• Develop user guides, training content, and prompt best practices
• Monitor usage trends and identify improvement opportunities
• Governance, Security & Compliance
• Support M365 governance (site lifecycle, permissions, policies)
• Follow security, privacy, and compliance standards
• Identify and escalate risks related to data or governance
• Contribute to transparent and well-documented processes
• Collaboration & Stakeholder Support
• Work closely with IT teams and business stakeholders
• Communicate technical concepts in a clear, user-friendly way
• Support rollouts, training, and adoption initiatives
• Build strong relationships through a responsive, solution-oriented approach
• Our I deal C andidate Qualifications :
• 2+ years of experience supporting or building solutions in a Microsoft 365 environment
• Hands-on experience with SharePoint Online, Teams, OneDrive, and M365 administration
• Post-secondary education in IT, Computer Science, or related field (or equivalent experience)
• Experience using Microsoft Copilot or enterprise AI tools
• Strong problem-solving and troubleshooting skills
• Ability to communicate clearly with both technical and non-technical audiences
• Microsoft certifications (MS-900, PL-900, MS-102, or similar) is an asset
• Experience with Power Platform (Power Apps, Power Automate) is an asset
• Exposure to Copilot Studio or AI agent development
• Knowledge of SharePoint architecture, permissions, and lifecycle practices
• Familiarity with Purview, security, compliance, or governance tools
• Experience with PowerShell, Graph, Azure, or Entra ID
• Success Measures:
• You provide timely , practical support that improves the user experience
• You deliver simple, effective solutions to business challenges
• You balance innovation with governance and security
• You contribute to a culture of collaboration, continuous learning, and knowledge sharing
• Note: Posting will close at 11:59 pm MST on June 15, 2026.
• #LI-KR1
• Next Steps
• We are excited to meet you. Please submit your resume or CV to be considered for this opportunity. Applications are being reviewed on a rolling basis and we will be in touch with any questions.
• Final candidates will be asked to undergo a security screening, which includes a credit bureau and a criminal record investigation, the results of which must be acceptable to AIMCo.
• ALERT - Be on the lookout for AIMCo career opportunities advertised through third parties that request an application fee or too much information. To verify, all opportunities are posted on aimco.ca/jobs

Additional Information

CLOSING DATE: June 16, 2026 Opportunity We're looking for a Cloud Solutions Analyst II to support and enhance our Microsoft cloud environment. In this role, you'll work across Microsoft 365, Copilot, SharePoint, Teams, and Power Platform to deliver practical solutions, support users, and help drive adoption of modern workplace technologies. This is a hands-on role that blends technical support, solution development, and collaboration with business teams. It's a great fit for someone who enjoys solving problems, building solutions, and learning emerging technologies, especially in the AI and Copilot space.

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