Specialist, Process Management (Comp Admin)

Responsibilities

• Designs, develops, customizes, documents, deploys, maintains and updates business and system processes and procedures.
• Performs day-to-day operations of business and systems processes, including the operation of process-related tools. Facilitates key process events and fulfills customer requests and process deliverables through all phases of the process lifecycle.
• Initiates, enables and supports process redesign and/or re-engineering initiatives and projects through continues process improvements. Identifies, facilitates, markets and implements new and creative business process redesigns.
• Performs process evaluations and develops recommendations utilizing benchmarks, pilots, prototyping and modeling to assess potential use of new methods and workflows within a business process.
• Develops and provides recommendations on possible process, tool and control improvements to increase the quality and optimization of business services and resources. Facilitates ongoing process design activities for a given set of customers or organization as a team member and advisor.
• Works and consults with customers and project teams to develop business cases and comprehensive project plans to identify, quantify and deliver process design efforts in support of business objectives. Monitors and manages process design project plans.
• Maintains and operates moderately complex process designs, operational and measurement tools and methods to improve business and/or system processes.
• Mentors, educates and trains others on the use of process design techniques, methods and tools.
• Maintains collaborative relationships with vendors, partners and suppliers to support customer plans. Facilitates service evaluations regarding outside consulting service vendors.
• Coordinates activities for a process project team and helps monitor project schedules and costs.
• May perform other responsibilities as assigned.
• Reporting Relationships: Reports to Manager/Director and does not have direct reports.
• Typical Skills and Experiences:
• Education: Undergraduate degree in business, mat

Benefits

Additional Information

If you're passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide's Property and Casualty team could be the place for you! At Nationwide®, "on your side" goes beyond just words. Our customers and partners are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care. This role will support P&C Sales and Agency compensation . We're seeking a detail-oriented professional with strong Excel skills, a high level of accuracy, and the ability to anticipate business needs. If you enjoy solving problems, building strong partnerships, and driving continuous improvement, this could be a great fit. Key Qualifications: Demonstrated problem-solver with a continuous improvement mindset. High technical aptitude, including strong proficiency in Excel. Proven critical thinker with the ability to analyze complex information and identify patterns. Strong analytical skills to support data-driven decision-making. Clear and effective communicator across various audiences. Customer-focused with a proven ability to build and maintain strong relationships with internal and external stakeholders. Adaptable and responsive to evolving business needs. Primary Responsibilities: Calculate and administer small to moderate-sized compensation plans with accuracy and timeliness Leverage Excel to support compensation processes and reporting Respond to and resolve compensation-related inquiries Conduct User Acceptance Testing (UAT) for assigned plans Collaborate with Compensation Design on new incentive program development Calculate simple manual compensation plans outside of SAP Build foundational SAP knowledge (prior experience preferred but not required) #LI-AS1 #LI-remote Job Description Summary Are you process focused and detail oriented? Do you thrive in a busy, engaging work environment? If so, we want to know more about you! As a Specialist, you'll work on complex business and/or system process analysis, design, implementation and operations. We'll count on you to competently analyze existing processes, procedures and methods to ensure and promote effective business and systems operations through standardization, improvement, simplification or discontinuance. In addition, you'll have opportunities to create process change by integrating new processes with existing ones. Job Description

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