Platform Specialist

Responsibilities

• As a Platform Specialist, you'll play a key role in building, supporting and maintaining critical platforms and business systems.
• Deliver enhancements, upgrades, and improvements that increase platform stability and performance
• Monitor, support, and maintain critical systems in a 24/7 operational environment
• Respond to incidents, troubleshoot issues, and help restore services quickly
• Implement automation and tooling that reduce manual effort and operational risk
• Manage patching, upgrades, and platform lifecycle activities
• Ensure systems remain secure through best-practice configuration, access management, and vulnerability remediation
• Contribute to continuous improvement, reliability initiatives, and root cause analysis activities
• Ngā painga - What we offer
• We're committed to providing awesome experiences for our people, including offering a range of benefits
• Free carparking, we've got over 1,000 carparks including 36 EV plugs
• Onsite café with subsidised meals, mini mart, 5% discount at our retail stores
• Flexible working options, a day off on your birthday
• Inhouse learning and development courses, flu vaccinations, and social network groups (we call them Tribes)
• He kōrero mōu - About you
• Strong hands-on experience supporting and operating enterprise platforms and business systems
• Experience working in a 24/7 operational environment
• Solid troubleshooting, incident management, and problem-solving skills
• Knowledge of platform security, patching, access controls, and vulnerability management
• Experience delivering upgrades, releases, and platform changes safely and effectively
• Familiarity with automation, monitoring, and modern engineering practices
• Excellent communication skills and the ability to keep stakeholders informed during incidents and change activities
• A strong sense of ownership, accountability, and commitment to quality service delivery
• Why Join Foodies?
• Experience awesome. Achieve awesome. Be awesomely you.
• We're proud to have a focus on Diversity & Inclusion here at Foodies and welcome courageous behaviour, encourage togetherness, inspire our people to be their best selves in our Foodies whānau.
• We encourage you to apply with all your awesomeness and welcome your diverse background, including any disability, additional health and mental health needs, and/or neurodiversity.
• If you're a Platform Specialist with Salesforce experience and a passion for building, supporting, and continuously improving business-critical platforms, we'd love to hear from you.
• If you require accessibility support to ensure you can fairly access our recruitment process, please reach out to Recruitment.Foodstuffs@foodstuffs.co.nz . Accessibility support could include, interview location, sign language interpreter, assistive technology.
• Don't 'cart' around -

Additional Information

Ko wai mātou - About us Kia ora. We're Foodies. You know New World, PAK'nSAVE and Four Square right? That's us! With 300+ stores and over 27,000 Foodies across Te Ika-a-Maui, our North Island Co-op has the privilege of helping New Zealanders get more out of life. Locally owned, we reflect the communities we serve, and we celebrate our people - our taonga, every day for being uniquely them. Our Support Centre is 1,000+ people strong, which includes 300+ IT employees, who all play a vital role in ensuring the cogs of our Co-op stay turning and our systems stay 'byte'-sized and 'bug'-free.". Te Tūranga - About the role At Foodstuffs, our platforms power the systems that support our stores, teams, and customers every day. We're looking for a Platform Specialist who thrives in a hands-on environment and takes pride in keeping business-critical systems secure, stable, and performing at their best. If you enjoy solving challenges, improving platform reliability, and being part of a team that supports systems operating 24/7, we'd love to hear from you.

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