Cashier/Junior Clerk

Responsibilities

• Perform patient/family interviews at bedside to obtain requests for preferred accommodation
• Obtain and verify insurance information and all necessary billing information
• Investigate insurance coverage, patient accommodation requests and allocation options
• Obtain and verify Health card number, insurance coverage, required signatures and credit card imprints for each patient at each encounter.
• Liaise with UHN staff who perform admission duties and in-patient units to optimize patient revenue
• Review bed assignment to ensure assignment matches patient's accommodation requests
• Ensure the provision of optimum customer service through the timely collection, verification and correction of patient demographic data
• Receives payments coming in form multiple sources (e.g., patients, department, etc.).
• Remits cheques received from accounts payable and payments from petty cash.
• Enters payments coming in form multiple sources (e.g. patients, department, etc.).
• Performs cash counting responsibilities, ensuring cash is secured in appropriate location.
• Performs other duties related to the position as required
• Completion of a Business Administration or Accounting diploma required OR equivalent relevant experience
• Minimum of 1 year working experience with preference in a healthcare environment
• Ability to discuss Financial coverage with patients and/or family members
• Excellent organizational and time management skills with the ability to manage competing priorities in a fast-paced time sensitive environment with minimal direction
• Excellent interpersonal skills
• Excellent verbal and written communications skills
• Demonstrated commitment to customer service and satisfaction
• Proficiency in Microsoft Office (Word and Excel)
• Working knowledge in hospital admission and registration process preferred
• Epic system experience preferred
• Why join UHN?
• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/ )
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)
• Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.
• All applications must be submitted before the posting close date.
• UHN uses email to communicate with selected candidates. Please ensure you check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.
• Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.
• UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.
• We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Benefits

Additional Information

Union: CUPE TR Clerical Number of vacancies: 1 New or Replacement Position: New Site: Toronto Rehab - 550 University Avenue, Toronto, Ontario Department: Finance - Corporate Billing & Accounts Receivable Reports to: Supervisor, Financial Services Hours: 7.5 hours per day Wage Range: $27.27 to $28.07 per hour. Start rate non-negotiable. Shifts: Days - Mon-Fri 8:30 AM to 4:30 PM Status: Casual Closing Date: June 24, 2026 Position Summary UHN Corporate Billing & Accounts Receivable (CBAR) is a high-volume, fast-paced department responsible for revenue through billing and collection. The Clerical Assistant IV plays a key role in supporting the management of registration practices and cashier operations. This includes maximizing revenue by ensuring all in-patient accommodation requests are properly authorized and signed, and by facilitating the timely collection of payments through the Cash Office.

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