(UP $3.3K) Survey Interviewer (until Dec 2026)

Responsibilities

• Assist respondents in completing surveys online or through manual collection methods.
• Accurately enter collected data into the system and ensure data integrity.
• Conduct field visits for respondents who cannot be reached via phone.
• Update call outcomes and survey progress daily using assigned tools (e.g., Excel).
• Collaborate with team members to achieve survey completion targets.
• Handle respondent objections professionally and encourage participation.
• Prepare accurate daily reports on productivity and survey completion.
• Review and correct ("clean") survey data flagged for errors or ambiguities.
• Maintain detailed case notes for each respondent to support follow-up actions.
• Adhere to Standard Operating Procedures (SOP) and provide valid reasons for any deviations.
• Meet established Key Performance Indicators (KPIs).

Requirements

• Minimum Diploma qualification in Business, Marketing, or related field.
• Customer Service Experience: At least 1-2 years in a customer-facing role.
• Strong communication and interpersonal skills.
• Ability to work independently and manage time effectively.
• Proficiency in MS Office (Excel, Word) and basic data entry tools.
• Availability to work on weekends as required by project schedules.
• High attention to detail and ability to maintain confidentiality.
• Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile https://sg.persolgo.com/job/details/15713
• We regret to inform that only shortlisted candidates will be notified.
• PERSOL Singapore Pte Ltd - RCB No. 200007268E - EA License No. 01C4394 - EA Registration No. R23117223 (Poh Siew Ling)

Additional Information

Job Details: Salary: UP $3,300 Contract Period: Until 31 Dec 2026 (able to renew) Office Location: Nearest MRT Novena Working days and hours : 5 days work week across Monday to Sunday (based on roster - example : 11am - 8pm OR 12pm - 9pm , including weekend)

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