SaaS Renewal Representative (French/English Speaker)

About the role

Commvault has an outstanding career opportunity for a Hybrid SaaS & Subscription Renewals Representative to support customer retention, expansion, and subscription revenue growth. This role is responsible for managing a book of renewal business, proactively engaging customers, and executing renewals through a consultative sales motion.

Responsibilities

• The ideal candidate is proactive, customer-focused, and comfortable operating in a fast-paced environment while balancing multiple priorities.
• How you will make your mark:
• Manage a portfolio of SaaS and some "Hybrid" SaaS/Software renewals, driving on-time renewals and expansion
• Proactively engage customers to scope environments and present renewal and multi-year subscription options
• Identify, position, and close upsell and cross-sell opportunities as part of the renewal motion
• Maintain accurate pipeline, forecasting, and opportunity data in Salesforce and related tools
• Partner with Account Executives, Customer Success Managers, and cross-functional teams to execute renewals and resolve issues
• Communicate effectively with customers and partners to advance deals, address concerns, and drive decisions
• Navigate and de-escalate customer issues by establishing clear next steps, owners, and timelines
• Demonstrate strong follow-up and accountability to ensure deal progression and customer satisfaction
• Participate in operating rhythms including forecast calls, pipeline reviews, and deal inspections
• Maintain strong working knowledge of Commvault products, pricing, and processes

Requirements

• 4-6 years renewals or inside sales- 4-6 years of experience in renewals, inside sales, or a related customer-facing sales role
• Strong communication skills with the ability to engage customers in a consultative manner
• Excellent French and English language skills both written and verbal to C1/C2 proficiency is required. An additional European language in German would be beneficial but not essential.
• Proven ability to manage multiple opportunities and priorities simultaneously
• Results-driven mindset with the ability to identify and execute expansion opportunities
• Experience using Salesforce CRM and sales enablement tools
• Strong organizational skills with high attention to detail
• Ability to operate effectively in a cross-functional, team-oriented environment
• Familiarity with SaaS and subscription-based sales motions, forecasting, and pipeline management
• Exposure to sales methodologies such as MEDDPICC and Command of the Message
• Skills that can set you apart:
• SaaS and Subscription Renewals or sales experience gained within cyber security or SaaS
• Upsell and/or cross sell, expansion experience
• You'll love working here because:
• Opportunity to join employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, opportunity to join our Community ERGs
• Generous global benefits
• How we're working...Remote:
• All applicants must live and work in country.
• Please apply using an English Resume for consideration.
• #LI-SS1
• #LI-REMOTE
• Commvault is an equal opportunity workplace and is an affir

Benefits

Additional Information

Recruitment Fraud Alert We've learned that scammers are impersonating Commvault team members-including HR and leadership-via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number. What to know: Commvault does not conduct interviews by email or text. We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day. If you suspect a recruiting scam, please contact us at wwrecruitingteam@commvault.com About Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks - keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data.

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