Patient Services Representative

About the role

The Patient Services Representative is responsible for providing support services for the Patient Services unit of the Veterinary Teaching Hospital. The duties of this position includes but is not limited to providing support services in patient care areas such as Small, Ag, and Large Animal reception, cashier, and switchboard. Additional Information: This is a full time ( 100% FTE), permanent position. This position is overtime eligible. Monthly Salary: $3,485 to $4,633 | Range 38 (Steps A-M) | Successful candidates are typically hired at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28 . In accordance with RCW 49.58.110 , the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position.

Requirements

• Experience working in a medical setting.
• Experience answering a multi-line phone system.
• Experience working reception in a medical or veterinary setting.
• Position Sponsorship Eligibility: Not eligible for work visa sponsorship
• About Department/College/Area/ Campus - College of Veterinary Medicine | Washington State University
• Area/College: College of Veterinary Medicine
• Department Name: Veterinary Teaching Hospital
• Location: Pullman, WA
• Application Instructions:
• Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.
• Resume
• Cover Letter
• External candidates , upload all documents in the "Application Document" section of your application.
• Current WSU Employees (internal candidates) , before starting your Workday application, please use these instructions to update your education and experience in your worker profile in Workday . Internal candidates, upload all documents in the "Resume/Cover Letter" section of your application.
• Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF, if possible.
• Reference contact information will be requested later in the recruitment process through Workday.
• Background Check:
• Time Type:
• Full time
• Position Term:
• 12 Month
• Washington State University encourages all qualified candidates to apply, including members of the military and veterans, and persons with disabilities.
• WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
• Notice of Non-Discrimination
• In matters of admission, employment, housing or services, or in the educational programs or activities it operates, WSU does not discriminate or permit discrimina

Benefits

Additional Information

Online applications must be received before 11:59pm on: July 22, 2026 If a date is not listed above, review the Applicant Instructions below for more details. Available Title(s): 284E-YN_CS_NPS - Patient Services Representative Business Title: Patient Services Representative Employee Type: Classified Position Details:

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at wsu? Share your experience