Technical Product & Platform Manager

About the role

Join an award-winning, fast-growing logistics company where innovation, collaboration, and customer excellence drive everything we do. With a strong reputation for delivering exceptional solutions across the supply chain, we are expanding our dynamic team and looking for passionate professionals to help us reach new heights. If you're eager to build your career in a supportive, forward-thinking environment, we'd love to hear from you. We are seeking an experienced and driven Technical Product & Platform Manager to lead the development and evolution of our Pathway platform. Working at the intersection of technology, product management, and logistics, you will play a key role in shaping the platform's future direction, managing software delivery, and ensuring that technical solutions align with business objectives and customer needs. This is an exciting opportunity to work closely with stakeholders across the business, lead development teams both in the UK and overseas, and drive innovation through emerging technologies, data insights, and AI-enabled solutions. Main Responsibilities Product Strategy & Platform Development Own the development and evolution of Pathway, delivering enhancements aligned to the product roadmap and business priorities Work closely with senior stakeholders to define platform strategy and ensure alignment across technical and business teams Act as the key interface between technical teams, Sales, and Operations, ensuring commercial and operational effectiveness Maintain clear product and technical documentation, and ensure regular product reviews, testing, and quality assurance Drive continuous improvement of the platform to support growth and customer requirements Software Delivery & Development Management Manage the full software development lifecycle, leading UK and offshore teams to deliver high-quality outcomes Ensure strong engineering standards, minimising technical debt and optimising platform performance Own backlog prioritisation and delivery focus, ensuring alignment to business-critical objectives Work with development teams to define requirements, user stories, and acceptance criteria using Agile methodologies Monitor delivery progress, performance, and key metrics to drive continuous improvement Stakeholder & Customer Engagement Communicate progress, risks, and updates to stakeholders and senior management Act as a bridge between technical teams and the wider business to ensure aligned delivery Support Sales and business development by articulating Pathway's value to customers Engage with customers during implementations and integrations to support successful delivery and adoption Provide training, demos, and internal communications to drive awareness and usage Data, Reporting & Business Intelligence Design and maintain Power BI dashboards to support business visibility and insight Ensure data quality, governance, and consistency across reporting and integrations Work with Finance and Operational stakeholders to define KPIs and validate outputs Identify and address data quality risks, improving source data and upstream processes Implement controls and validation processes to improve data accuracy and reliability Innovation, Governance & Platform Operations Drive the adoption of AI and emerging technologies to enhance Pathway capabilities, identifying opportunities for automation, improved insight, and operational efficiency aligned to business value Own governance across the platform, including development standards, documentation, release management, and structured intake and prioritisation processes Embed security and best practices across the development lifecycle, including secure coding, data protection, and appropriate governance for AI-assisted development Maintain overall platform and integration stability, including monitoring, risk management, incident escalation, and support during implementations and hypercare periods Leadership & Team Development Lead, mentor, and support members of the development team Foster a collaborative, proactive, and solution-focused culture Introduce best-practice frameworks and continuously improve ways of working Encourage innovation, accountability, and professional development across the team About You Proven experience delivering end-to-end software development solutions, including coordination of offshore teams Strong technical understanding of platform architecture, system integrations, and overall solution design Experience managing product delivery, including roadmap planning and execution Experience improving data quality frameworks and integrating data across multiple systems Solid understanding of development best practices, including technical debt management, code quality, and performance optimisation Experience working within Agile/Scrum environments and

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Technical Product & Platform Manager- Hybrid Working Award-Winning Logistics Company Shape the Digital Future of Logistics with Us

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