Network Operations Engineer I

About the role

We are seeking a Network Engineer 1 with hands-on experience in Datacenter Operations and Network Operations Center (NOC) environments. The ideal candidate will possess strong troubleshooting skills for rack switches, spinal switches, and rack configurations, as well as proficiency in processing technical documentation and RMA requests with vendors. Experience working with industry-leading vendors such as Arista, Cisco, Juniper, Celestica, and Nvidia is highly preferred.

Responsibilities

• Monitor, maintain, and troubleshoot datacenter network infrastructure, including rack switches and spinal switches.
• Perform rack configuration tasks and ensure optimal network performance and reliability.
• Respond to network incidents and outages, providing rapid diagnosis and resolution in a NOC setting.
• Process and manage technical documentation, including network diagrams, configuration files, and operational procedures.
• Handle RMA (Return Merchandise Authorization) requests and coordinate with vendors for hardware replacements and repairs.
• Collaborate with cross-functional teams to support datacenter operations and network projects.
• Maintain accurate records of network assets, incidents, and vendor communications.

Requirements

• 1+ years of experience in Datacenter Operations and/or Network Operations Center (NOC) roles.
• Strong troubleshooting skills for rack switches, spinal switches, and rack configurations.
• Familiarity with network hardware and protocols.
• Experience processing technical documentation and RMA requests.
• Proven ability to work with vendors such as Arista, Cisco, Juniper, Celestica, and Nvidia.
• Excellent communication and organizational skills.
• Ability to work in a fast-paced, team-oriented environment.
• Certifications such as CCNA, JNCIA, or equivalent.
• Knowledge of datacenter best practices and operational standards.
• Ability to multi-task issues and assignments.
• Salary Range
• Astreya offers comprehensive b enefits to all Regular, Full-Time Employees, including:
• Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
• Dental provided through UHC
• Nationwide Vision provided by UHC
• Flexible Spending Account for Health & Dependent Care
• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
• Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
• Corporate Wellness Program provided by Goomi Group
• Employee Assistance Program
• Wellness Days
• 401k Plan
• Basic and Supplemental Life Insurance
• Short Term & Long Term Disability
• Critical Illness, Critical Hospital, and Voluntary Accident Insurance
• Tuition Reimbursement (available 6 months after start date, capped)
• Paid Time Off (accrued and prorated, maximum of 120 hours annually)
• Paid Holidays
• Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law

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