693 EN - EDC - Collections Sr. Accounts Receivable Specialist

About the role

Application deadline: July 1st, 2026 Join the EDC Team! At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making Canada and the world better through trade. Position: Collections Sr. Accounts Receivable Specialist Employment Type: Permanent Compensation Details: Finance Operations 16: Salaries typically range from $74,297 to $99,063 annually, based on qualifications and experience. Finance Operations 17: Salaries typically range from $84,698 to $112,931 annually, based on qualifications and experience. Location: Export Development Canada operates in a hybrid work environment, with a current requirement of two in-office days per week, increasing to three days per week in September 2026 (subject to change) . This role can be performed from EDC's headquarters in Ottawa. Relocation assistance is available for candidates who meet the eligibility criteria. Internal Employees, please consult the ServiceNow article entitled Internal movements - what you need to know. About EDC: At Export Development Canada (EDC), we empower Canadian businesses to succeed globally. As a financial Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth. Why Join EDC? Comprehensive Benefits: EDC offers a competitive compensation & benefits package, work-life balance, & the opportunity to help make Canada and the world better through trade. Work-Life Balance: EDC offers a competitive compensation package & work-life balance. We have hybrid work options, 3 to 4 weeks paid vacation, a corporate closure period, summer early Friday's & no meeting Fridays. Professional Development: Take advantage of our continuous learning opportunities, including training programs, workshops and language training. Inclusive Culture: Be part of a diverse and inclusive workplace that champions employment equity & values diversity of ideas, strengths, & backgrounds to succeed. Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs to keep you healthy and happy. Community Engagement: Participate in volunteer opportunities and give back to the community through our various social responsibility programs. Team Overview: The Payment Management & Operations group is looking for a qualified candidate to join our Insurance & Receivables Services (I&RS) team, helping support EDC's 2030 corporate strategy. You will play a key role in maintaining financial accuracy, ensuring timely payments, and supporting the financial health of the organization. Efficient accounts receivables management aims to optimize the recovery of payments for services provided. The Collections Specialist is responsible for managing assigned accounts receivable portfolios to ensure timely collection of outstanding balances while maintaining positive customer relationships. The role applies sound judgment, risk awareness, and established collection practices to minimize delinquency, aging, and credit exposure, and supports overall cash flow objectives. This will involve implementing strategies and technologies that streamline the payment collection process. The I&RS team plays a pivotal role in monitoring and managing overdue payments to safeguard against bad debt. The team is tasked with the creation and delivery of invoices to customers, which serve as important financial documents, both for the customer and EDC. Clear, accurate and transparent invoicing practices facilitate smoother transactions, foster trust between both parties, and contribute to improved cash flow management. The team is searching for an experienced collections individual who is seeking professional and personal growth, who is resilient and resourceful in the face of ambiguity. The ideal candidate brings critical thinking and perspective and is not afraid to challenge current practices. The successful candidate should have a natural curiosity for learning new technology/applications and experience pulling different sources of data together to understand performance and identify opportunities. This will involve implementing strategies that streamline the payment collection process, employing measures to assess and minimize delinquent accounts, and taking proactive steps to collect outstanding invoices. Dunning and collections are integral functions to the accounts receivables department, ensuring that outstanding debts are recovered effectively. This will require collaboration with various teams across the organization to gather customer information, communicate with customers by phone or email to address payment issues, and establishing suitable repayment terms. A paramount goal of the accounts receivable function is to enhance the overall payment experience for customers. Achieving this objective involves the strategic implementation of technologies and approaches

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