Technical Implementation Manager

Requirements

• Experience with REST APIs, JSON, or integration tools
• Familiarity with data handling, SQL, or data pipelines
• Experience with CRM or marketing platforms
• Exposure to influencer marketing or creator economy tools
• Experience or familiarity with AI tools to drive efficiency and process improvements within implementation workflows
• What sets you apart:
• Strong ownership and hands-on approach to problem solving
• Ability to bridge technical and business conversations
• Passion for helping customers succeed through both technical solutions and education

Benefits

Additional Information

CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies. We're on a mission to make businesses more human, and humans more impactful. We operate by our values - be intentional, pursue excellence every day, embrace the journey together, and be a good human - every day. CreatorIQ has earned the title of best companies to work for in multiple programs, including BuiltIn LA and NY. It's been named a Fastest-Growing Company in North America on the Deloitte Technology Fast 500™ for four years, was named a leader in IDC MarketScape: Worldwide Influencer Marketing Platforms for Large Enterprises in 2025, was named a Leader by The Forrester New Wave™: Influencer Marketing Solutions, and has been consistently recognized by G2 as a Leader, and is rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation, and adapt to individual work styles. We're seeking passionate, innovative minds to join our journey. Be a part of our dynamic team and let's transform the industry together! Technical Implementation Manager We are looking for an Implementation Manager who will be responsible for taking brand-new clients and providing them with a best-in-class onboarding experience that sets them up for success and yielding high user adoption. This role combines project management, technical configuration, and customer enablement to drive successful adoption and long-term value. The ideal candidate brings strong technical aptitude, experience working with SaaS platforms, and the ability to translate business needs into scalable technical solutions. You should be comfortable working with integrations, data flows, and system configurations, while also delivering a high-quality customer experience. What will set candidates apart are technical skills, interpersonal skills, a strong affinity for people, and an interest in influencer marketing. You will join a dynamic and fast-paced working environment and a Company that cares for its people and clients. Employment Type : Full Time (Employment Contract Only) In this role, you'll get to: Lead end-to-end onboarding and implementation for CreatorIQ customers, from kickoff through go-live and handoff Align on customer requirements, technical feasibility, and implementation timelines Enable customers to confidently adopt and scale their use of the platform by configuring the CreatorIQ platform based on customer requirements, use cases, and package scope Support technical setup including data imports, integrations, and system configuration Work with APIs, data mapping, and workflows to ensure smooth platform adoption Serve as a platform expert, delivering tailored training sessions aligned to customer workflows and goals. Translate technical concepts into clear, easy-to-understand guidance for non-technical users Partner closely with Sales, Customer Success, Product, and Engineering teams Provide feedback to Product and Engineering to improve platform capabilities and implementation processes Apply implementation best practices and continuously improve onboarding processes Troubleshoot technical issues and provide solutions during onboarding Contribute to automation, tooling, and scalable implementation frameworks Who you are and what you'll need for this position : 4+ years of experience in SaaS implementation, technical onboarding, solutions engineering, or similar roles Strong technical aptitude, with experience working on: APIs and integrations Data mapping and workflows SaaS platforms and system configuration Solid project management skills, with the ability to manage multiple implementations simultaneously Strong problem-solving mindset and ability to work in fast-paced, ambiguous environments Excellent communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders Process-oriented and collaborative team player with a startup mentality, adaptability to change, and willingness to travel up to 25% annually.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at creatoriq? Share your experience