Team Lead - Account Management, AmTrav

About the role

Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact. We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem . Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team. Visit www.perk.com to learn more. Team Leader - Account Management (Amtrav) We are looking for an ambitious and motivated professional to step into the Team Leader Account Management role. This position blends leadership, strategic account management, and hands-on sales expertise. You will oversee a team of Account Managers . Your role is pivotal in coaching, mentoring, and driving the team toward achieving ambitious sales and customer retention goals. Reporting directly to the Manager of Account Management , you will play a crucial role in developing talent, fostering client relationships, and implementing strategic initiatives that enhance overall business growth.

Responsibilities

• Leadership & Team Development
• Act as the leader of the Account Management team, ensuring their success in achieving targets.
• Conduct weekly 1:1s to track individual progress and provide personalized coaching.
• Set up monthly development objectives to foster professional growth.
• Develop and implement training programs to upskill the team and enhance performance.
• Provide continuous mentorship and feedback, creating a high-performance culture.
• Identify team training needs and onboard new sales professionals.
• Client Relationship Management
• Cultivate deep and meaningful relationships with key clients.
• Advocate for the Amtrav value proposition, ensuring strong adoption and customer satisfaction.
• Act as a trusted advisor to clients, identifying opportunities for improvement and offering tailored solutions.
• Drive customer adoption, retention, renewals, and account expansion through proactive engagement.
• Sales & Growth Strategy
• Identify strategic account growth opportunities using data-driven insights.
• Collaborate with cross-functional teams to align sales strategies with market trends.
• Find creative solutions to optimize revenue generation across the team.
• Operational & Strategic Execution
• Track team performance against KPIs and take necessary actions for improvement.
• Analyze sales data to identify market trends, challenges, and areas of opportunity.
• Stay updated on industry trends and emerging travel technologies to maintain a competitive edge.
• Contribute to the continuous improvement of internal processes and account management strategies.

Requirements

• 5+ years of experience in Account Management, ideally within the travel or SaaS industry
• 2+ years of management experience
• Proven track record of exceeding sales targets and driving team success
• Strong coaching and mentoring skills with a passion for developing talent
• Excellent communication and stakeholder management skills
• Data-driven mindset with the ability to analyze trends and inform strategic decisions
• Highly organized with the ability to balance multiple priorities effectively
• Hands-on experience in creating and delivering training materials
• What do we offer?
• Competitive compensation, including equity in Perk
• Generous vacation days so you can rest and recharge
• Comprehensive benefit plans covering medical, dental, vision, life, and disability with coverage from your start date
• Financial benefits like 401k or Roth with company matching, and HSA or FSA plan
• Subscription to Wellhub, the gym benefit
• Family services that include adoption benefits and paid parental leave from 12 to 16 weeks
• Global presence and hybrid working style
• Unforgettable Perk events, including travel to one of our hubs
• Learning and professional development opportunities
• A mental wellbeing platform that provides free therapy and professional coaching sessions
• Exponential growth opportunities
• 16 paid hours per year to volunteer for a cau

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