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Instructional Technology Support Specialist

External
pointloma logoPointloma · Point Loma Campus - San Diego, CA
Full-timeHybridToday
AccessibilityComplianceDocumentationHTML
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Responsibilities

  • Consult with faculty on instructional design strategies and the effective use of technology to support student learning outcomes for traditional undergraduate courses
  • Assist faculty in the development and enhancement of instructional materials and course content
  • Collaborate with academic departments to create, maintain, and distribute master course content
  • Support faculty in implementing instructional technologies and learning tools appropriate to their courses and disciplines
  • Conduct quality assurance reviews of courses, including accessibility and ADA compliance reviews
  • Partner with faculty to implement recommended course improvements and accessibility enhancements
  • Provide training and support for Canvas and other instructional technology platforms
  • Respond to instructional technology support requests through established ticketing systems and communication channels
  • Research emerging educational technologies and instructional design trends
  • Identify and share best practices related to course design, accessibility, and educational technology
  • Collaborate with other technology support teams to implement instructional technology solutions
  • Support university efforts to meet evolving accessibility requirements and compliance standards
  • Contribute to instructional technology documentation, training resources, and process improvements
  • Perform additional duties and special projects as assigned

Requirements

  • Passion for leveraging technology to improve teaching, learning, and student success
  • Understanding of instructional design principles and effective course development practices
  • Knowledge of accessibility standards and a commitment to creating inclusive learning environments
  • Ability to collaborate effectively with faculty, staff, and academic departments
  • Strong customer service orientation and commitment to supporting faculty success
  • Excellent organizational skills with the ability to manage multiple projects and deadlines
  • Ability to research, evaluate, and implement emerging instructional technologies
  • Strong written and verbal communication skills
  • Ability to work independently while contributing to a collaborative team environment
  • Curiosity, adaptability, and a commitment to continuous learning and professional growth
  • Knowledge and experience working with a diverse population is preferred
  • Required Qualifications
  • Bachelor's degree in Instructional Technology, Educational Technology, Adult Learning, Education, or a related field
  • Knowledge of ADA compliance for accessible course design.
  • Proficiency with Google Workspace applications
  • Working knowledge of instructional technologies and Canvas LMS
  • Working knowledge of HTML
  • Demonstrated ability to manage multiple priorities and projects simultaneously
  • Ability to work ind

Benefits

Job Summary:Salary:Pay range $24.90 - $26.89Actual salary offered is determined by the candidate's experience, education, skills, and other factors, including internal equity and university funding resources.This position is eligible for a hybrid work arrangement working both in-person and remotely.Job Status:Full time***Job Description:Health insuranceDental insurancePaid time offRemote work optionsEquity / stock options

Additional Information

PLNU is a Christian liberal arts university in the evangelical, Wesleyan tradition, offering quality undergraduate, graduate and professional programs. We provide higher education in a vibrant Christian environment where minds are engaged and challenged, character is modeled and formed, and service is an expression of faith. PLNU is an institution that is committed to reflecting the rich diversity of God's kingdom. We therefore encourage applications from culturally diverse candidates.


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