Customer Finance Representative

Responsibilities

• Responsible for performing and maintaining active past due customers' accounts.
• Overall customer account management, research and resolution of balances, account reconciliations, unapplied payments, dispute resolution, and proper application of payments.
• Encourage on-time payments to prevent delinquent accounts.
• Collaborate with the Sales department to keep client accounts updated.
• Resolve customer disputes, making every reasonable effort to extend credit and encourage sales.
• Coordinate and lead Monthly Collection Reviews with the Sales Managers and their teams.
• Provide direction, support, and share knowledge while maintaining excellent communication with sales, billing, dispatch, and with other divisions.
• Accurately complete the monthly A/R reporting package.
• Additional duties as assigned, Ad-HOC.

Requirements

• Four (4) years of related collection experience.
• Ability to establish effective working relationships.
• Strong working knowledge of Service industry collections.
• Ability to coordinate and guide collection functions.
• Excellent communication and customer service skills.
• Ability to prioritize, organize, and meet deadlines.
• Excellent organizational and analytical skills.
• Proficiency in using accounting systems.
• Demonstrated accounting skills or experience.
• AA or BA degree in accounting or a related field of business.
• About Smart Care

Benefits

Additional Information

Customer Finance Representative (Collections) Location: Fishers, IN M-F, 8-5PM Fulltime

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at smartcare? Share your experience