Senior Supply Chain Program Manager, Amazon Leo

Requirements

• Bachelor's degree
• 5+ years of program or project management experience
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Experience using data and metrics to determine and drive improvements
• 5+ years of experience in supply chain, logistics, or operations
• Experience managing programs across cross-functional teams, building processes, and coordinating implementation across multiple geographies
• Experience with data analytics, establishing program metrics, and using data to drive prioritization, reporting, and decision-making
• Master's degree, or MBA in supply chain, business, engineering, finance or related technical or quantitative field
• Project Management Professional (PMP) or equivalent certification
• Experience with data analysis tools such as Excel, Pivot Tables, macros, SQL, visualization tools - Tableau, Quicksight, etc.
• Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship
• Experience scaling a team through growth periods
• Lean Six Sigma Green or Black Belt certification with demonstrated application to supply chain processes
• Experience with hardware deployment for telecommunications, satellite, or critical infrastructure environments
• Experience with global logistics, trade compliance, and spare parts or aftermarket supply chains
• Experience defining program strategy, end-to-end roadmaps, and contributing to organizational planning
• Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
• Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
• You will work across Sourcing, AWS, Leo Engineering, Operations, Trade Compliance, and Finance to build supply chain solutions that get the right hardware to the right place at the right time. You will identify risks early, create mechanisms to mitigate them, and drive accountability across suppliers and a broad set of cross-functional stakeholders.
• The ideal candidate has a track record of solving complex problems in ambiguous environments, works backwards from internal and external customer needs, and builds solutions that serve both upstream and downstream teams.
• Key job responsibilities
• Drive the spare parts supply chain strategy for hardware deployment to Forward Stocking Locations (FSL); define inventory positioning, replenishment logic, and in-stock targets across all regions
• Develop and manage programs with dependencies across multiple teams and geographies; proactively identify risks, create mitigation plans, and escalate effectively to maintain speed
• Manage the end-to-end lifecycle of supply chain operations for hardware, including post-delivery support and out-of-warranty part replacements
• Use data analytics to establish program metrics and leading indicators that quantify supply chain health, operational efficiency, and supplier performance; leverage data to drive prioritization and trade-off decisions
• Document and standardize processes; create playbooks and Standard Operating Procedures aligned with cross-functional stakeholders
• De-risk delivery timelines and critical escalations through mechanism creation and establishing clear ownership
• Drive continuous improvement initiatives that streamline deployment workflows, eliminate redundant steps, and create predictable, repeatable processes
• Prioritize projects and activities to deliver maximum impact and reliable on-time hardware delivery
• Basic Qualifications:

Additional Information

Amazon Leo is Amazon's low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we've designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity. The Leo Supply Chain team is looking for a Sr. Supply Chain Program Manager to develop supply chain strategies and implement scalable processes that support Leo's expanding spare parts program and fielded inventory globally. In this role, you will define and continuously improve spares planning, deployment, replenishment, and positioning to enable 100% in-stock inventory across all regions. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. You will work across Sourcing, AWS, Leo Engineering, Operations, Trade Compliance, and Finance to build supply chain solutions that get the right hardware to the right place at the right time. You will identify risks early, create mechanisms to mitigate them, and drive accountability across suppliers and a broad set of cross-functional stakeholders. The ideal candidate has a track record of solving complex problems in ambiguous environments, works backwards from internal and external customer needs, and builds solutions that serve both upstream and downstream teams. Key job responsibilities * Drive the spare parts supply chain strategy for hardware deployment to Forward Stocking Locations (FSL); define inventory positioning, replenishment logic, and in-stock targets across all regions * Develop and manage programs with dependencies across multiple teams and geographies; proactively identify risks, create mitigation plans, and escalate effectively to maintain speed * Manage the end-to-end lifecycle of supply chain operations for hardware, including post-delivery support and out-of-warranty part replacements * Use data analytics to establish program metrics and leading indicators that quantify supply chain health, operational efficiency, and supplier performance; leverage data to drive prioritization and trade-off decisions * Document and standardize processes; create playbooks and Standard Operating Procedures aligned with cross-functional stakeholders * De-risk delivery timelines and critical escalations through mechanism creation and establishing clear ownership * Drive continuous improvement initiatives that streamline deployment workflows, eliminate redundant steps, and create predictable, repeatable processes * Prioritize projects and activities to deliver maximum impact and reliable on-time hardware delivery

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