Delivery Manager, L2C, US

About the role

At TechTorch, we're a bunch of non-conformists who believe the way technology consulting works today is fundamentally broken - and we've set out to redefine it. We combine the speed of a startup with the rigor demanded by the world's most sophisticated clients, delivering AI-powered solutions that create measurable impact. Our leadership team brings deep roots in top-tier consulting as well as operator experience at Fortune 500 companies such as Cisco and Nike. Bootstrapped and profitable, we are growing fast and we're just getting started. We're looking for a Delivery Manager to own the design and delivery of Lead-to-Cash (L2C) engagements at this pivotal moment in our growth. You'll work directly with C-level executives at Private Equity backed companies, lead complex transformation programs, and drive measurable revenue growth and value creation while shaping how TechTorch delivers value to its clients. We're scaling quickly, with significant growth opportunity for high performers, who will see an accelerated career trajectory and quickly increasing responsibilities across project delivery and commercial activities as we scale our business. If you thrive on delivering real outcomes at the cutting edge of technology and are ready to do so at startup pace, this role is for you.

Responsibilities

• As the Delivery Manager, you will lead end-to-end delivery of complex Lead-to-Cash (L2C) transformations, including Lead-to-Order, CPQ (Configure, Price, Quote), deal management, and post-sale processes.
• Client Delivery & Execution
• Lead the design and delivery of core Lead-to-Cash transformation initiatives, driving strategy and execution across CPQ, pricing, quote-to-cash processes, and deal lifecycle management.
• Oversee daily project delivery activities, leading onshore and offshore teams to ensure quality outcomes and on-time delivery
• Plan and lead working sessions and workshops focused on product configuration models, pricing structures, deal workflows, and approval frameworks
• Partner with client stakeholders across Sales, Pricing, Product Management, Revenue Operations, and IT to align processes, systems, and business objectives
• AI & Product Ownership
• Oversee the design and delivery of AI-driven L2C transformation initiatives, partnering with business and technology stakeholders to embed AI-agents and automation across CPQ, pricing, and revenue operations processes
• Take on Product Owner responsibilities for custom AI-agents to ensure they are fit for purpose and effective in solving our clients' business problems
• Solution Design & Implementation
• Define and design future-state L2C processes that support business models, including complex product configurations, services, and bundled offerings
• Convert business requirements into functional specifications, user stories, and system configuration documentation to support solution implementation
• Implement capabilities such as guided selling, pricing logic, discount controls, approval workflows, and margin transparency within Lead-to-Cash platforms
• Ensure effective integration across the L2C technology ecosystem, including CPQ, CRM platforms, pricing engines, contract management systems, ERP, and order management tools
• Team Leadership & Company Impact
• Coach and mentor junior team members to accelerate their development and build the next generation of high-performing L2C practitioners
• Support business development efforts by contributing to proposals, solution architecture, and the expansion of L2C consulting capabilities
• Who Thrives Here
• You're as comfortable leading a C-level workshop as you are rolling up your sleeves to get the work done, and you're energized by building the next generation of talent. What you're looking for next is a place where cutting-edge technology and real career momentum go hand in hand.
• Specifically, you bring:
• 7+ years of experience supporting and leading complex, technology-enabled transformation and implementation initiatives (e.g., across Lead-to-Cash or Order-to-Cash), preferably with a top-tier consulting firm
• Demonstrated exposure to front-office and customer-facing processes beyond traditional finance functions
• Expertise across CPQ, pricing strategy, revenue operations, and deal life

Benefits

Additional Information

Delivery Manager, L2C Specialization TechTorch | U.S. Remote | Full-Time

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