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VP, Product

External
enlacehealth logoEnlacehealth · Atlanta, GA
Full-timeOn-site3mo ago
Leadership
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Health insuranceVision insurance

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VP, Product Enlace Health delivers an end-to-end solution that solves one of the most vexing infrastructure challenges impacting today's unsustainable healthcare system. Connecting payers, providers, and patients, Enlace empowers any type of specialty healthcare delivery model, from facilitating retrospective programs to enabling risk for prospective programs. Combining executive-level healthcare DNA with an extensible technology platform, Enlace is the bridge from chaotic healthcare to the healthcare world when the Triple Aim optimization is truly realized. At Enlace Health, our people are our greatest asset. Our culture is founded upon integrity, hard work, and the relentless pursuit to make a difference. We think creatively, we like a challenge and draw inspiration from each other. The VP, Product is a visionary role responsible for leading, designing, and executing upon our product roadmap and strategy - prioritizing affordability, MLR improvement, and VBC scaling beyond fragmented tools. The ideal candidate will be someone who thinks in systems, moves with urgency, and knows how to wield AI as a product accelerator and process enabler, not just a buzzword. This is a rare opportunity to own the product strategy at a high-growth healthcare infrastructure company at a pivotal inflection point. This role is a critical member of our Atlanta based team and will be depended upon to ensure the performance, strategy, and alignment of Enlace's product portfolio align with our corporate vision and strategic plan. Success Metrics: In 3 months: Develop a comprehensive understanding of Enlace Health's platform, services, customer base, and market dynamics, including key trends and leading technology trends and factors influencing value‑based care. Assess and begin optimizing the product development lifecycle, identifying and implementing improvements in collaboration with Technology, Sales, Client Success, and other departments. Conduct an AI readiness assessment to identify near‑term opportunities to enhance data analytics, operational efficiency and customer insights. Establish strong working relationships with key internal stakeholders, ensuring alignment on product strategy and immediate priorities. In 4-6 months: Deliver a detailed 24‑month product roadmap that clearly outlines strategic priorities - including t‑shirt‑sized modules (Fabric/Analytics → Provider Enablement → Hierarchy → Administration) - with milestones, expected ROI, and market penetration targets. Ensure the roadmap aligns with company goals and market needs and aligns with the company's growth and expansion goals. Lead an AI-first mindset across the company and Incorporate AI where it drives material value (e.g., predictive cost modeling, automated provider insights, natural language summarization of claims data, agentic-AI optimized workflows and processes, etc.) to improve decision‑making speed and accuracy and expand the value of the Enlace platform and tech-enabled services. Be recognized internally as a subject matter expert (SME) in risk‑based VBC products focused on affordability/MLR, contributing thought leadership and engaging with customers and industry leaders. Establish a proactive customer and market engagement program to capture insights, feedback, and pain points, using AI‑assisted analytics to prioritize and interpret recurring themes, and leveraging AI and ML solutions to address and solve customer needs. Strengthen collaboration among Product, Sales, Marketing, and Engineering by establishing shared dashboards and KPIs (feature utilization, customer segmentation, churn prediction). In 6-9 months: Deliver one or more major product releases or significant feature updates that address key market demands in value‑based care while meeting projected ROI and performance metrics, and delivering top-line results. Launch AI/ML‑powered product features and modules that drive measurable impact. Position Enlace as an AI thought leader in value-based care - producing content, case studies, and market insights. Achieve measurable improvements in product adoption and usage, with clear evidence of customers realizing tangible value from Enlace. Demonstrate product‑driven revenue growth through new product features, partnerships, or expansions into new market segments. Have a structured product team capable of executing on the product vision, with clear performance goals and an empowered, collaborative culture. Continuously improve team productivity and data‑driven decision‑making through selective AI automation in roadmapping, customer listening, and analytics. Achieve sustained product excellence, including improved customer satisfaction (NPS, e.g.), increased revenue growth, and margin target attainment. Position Responsibilities: Lead, inspire, and develop a high-performing Product team while collaborating closely with other departments, including Technology Sales and Client Success, to drive product innovation whi


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