IT Solutions Delivery Specialist

Responsibilities

• Application Ownership & IT Delivery
• Act as IT application owner and primary SME for assigned R&D applications.
• Define and maintain application standards, configurations, and governance.
• Serve as the primary IT Delivery contact for R&D stakeholders.
• Provide Tier‑3 functional and technical expertise for complex issues.
• Support root cause analysis and corrective actions for systemic problems.
• Governance, Security & Compliance
• Ensure compliance with security policies, audit, and data retention requirements.
• Oversee access, roles, permissions, and license management.
• Support access reviews, audits, and compliance activities.
• Maintain standard operating procedures and support documentation.
• Modernization & Lifecycle Management
• Contribute to application modernization and platform migrations.
• Participate in roadmap and future‑state design discussions.
• Identify opportunities for simplification, consolidation, and standardization.
• Support archival and decommissioning of legacy systems, ensuring data accessibility and compliance.
• Continuous Improvement
• Monitor application usage, adoption, and licensing metrics.
• Identify automation opportunities to reduce manual effort and technical debt.
• Improve consistency, efficiency, and user experience across platforms
• Required Experience & Skills
• Experience administering enterprise R&D or engineering applications in a global IT environment.
• Hands‑on administration of platforms such as Azure DevOps, GitHub, and selected AI‑enabled tools used in R&D environments.
• Experience administering enterprise collaboration and R&D application platforms (e.g., Jira, Confluence, OnePlan)
• Strong understanding of access management and security principles.
• Experience supporting applications across their full lifecycle.
• Ability to work effectively with both technical and business stakeholders.
• Clear, structured communication skills.
• Why Join Itron
• Own and shape business critical platforms that directly support product development and innovation.
• Balance application of ownership with participation in modernization and transformation initiatives.
• Work in a global, collaborative IT organization with flexible working arrangements.
• Contribute to simplifying and standardizing Itron's R&D application ecosystem.
• The successful candidate's starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience.
• Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email Accessibility@itron.com .

Benefits

Additional Information

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us. Role Purpose / Mission The R&D Applications SME is responsible for the ownership, governance, and lifecycle management of a portfolio of R&D and product development applications. The role ensures platforms are stable, secure, compliant, and aligned with enterprise IT standards, supporting reliable product development and New Product Introduction (NPI) across the organization.

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Company Intel

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