Supervisor, Collections US and Canada

Responsibilities

• Project Management: Demonstrated ability to manage multiple projects simultaneously, ensuring delivery of targeted results.
• Employee Development: Support the career development of employees in the Tulsa SSC Collections Team. Assess training needs, coach for performance improvement, and facilitate additional assignments and rotations to deepen employees' understanding of Financial Operations processes.
• Talent Culture: Promote a talent culture that values superior talent, drives performance, coaches transparently, and builds strong teams globally. Continuous improvement attitude to seek out and implement best practices, lead projects, and meet all deadlines.

Requirements

• Advanced knowledge of Accounts Receivable and Collections, including at least two years of experience in the Customer to Cash value chain, Dispute Resolution, and Collections
• At least one year of supervisory experience
• Bachelor's degree in a business-related field
• Experience in a Global Shared Services environment (preferred)
• Proficiency in SAP, Salesforce, Microsoft Office, and new automation technologies
• Strong business acumen, design thinking, analytical, and influencing skills
• Ability to prioritize, manage teams, and promote a strong talent culture
• Excellent communication and presentation skills
• Why Join Ingredion?
• Discover why Ingredion is the ideal place to advance your career with our exceptional rewards and benefits package designed to help you thrive. Create the future with us and enjoy:
• Total Rewards Package - Competitive salary and performance-based pay recognizing your contributions to our success
• Comprehensive Benefits & Wellness Support - Health, long-term savings, and resources for your physical, mental, and emotional well-being
• Flexible Work Arrangements - We value flexibility to support you both professionally and personally (add/remove depending on role)
• Career Growth - Learning, training, and development opportunities, including tuition reimbursement
• Employee Recognition Program - A culture of real-time appreciation, with personalized recognition rewards globally
• Employe

Benefits

Additional Information

About Ingredion: Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you've experienced our work in your favorite chocolate, your pet's food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you're just starting your career or bringing years of experience, there's a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create. LOCATION: Tulsa, OK WORKPLACE TYPE: Hybrid As the Supervisor, Collections for the Tulsa location, you will focus on the Americas (US & Canada). This role involves leading the Collections team, executing Accounts Receivable strategies, and ensuring high-quality customer service. Key responsibilities include supervising the team, ensuring timely invoice payments, managing projects, supporting employee development, and resolving customer issues. The Supervisor will also work with Commercial and Customer Service teams to improve department efficiency and maintain strong customer relationships. This position reports to the Manager, Accounts Receivable & Collections and have 8 direct reports.

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