Sr. Application SW Developer

Responsibilities

• Develop and enhance software tools used by field service engineers to install, maintain, and troubleshoot robotic systems.
• Integrate software components within a larger system architecture and resolve issues across multiple upstream and downstream dependencies.
• Own specific software packages for assigned products, ensuring reliable performance and consistent behavior in the field.
• Work at the tail end of product development to translate upstream features, processes, and content into usable service tooling.
• Collaborate with product support engineering, embedded software, manufacturing software, and field service teams to integrate inputs into cohesive solutions.
• Identify gaps or inefficiencies in existing processes and propose improved approaches for integrating content and workflows into service tools.
• Ensure a consistent and intuitive user experience across software packages used by the same end users.

Requirements

• Minimum Bachelor's degree in Computer Science or adjacent field with 8 years of experience, or Master's degree with 6 years of experience, doctorate degree with 3 years of experience
• Strong proficiency in Python (required), with experience building production software tools.
• Experience debugging and resolving issues across complex systems with multiple
• dependencies.
• Proven ability to lead or take ownership of projects that involve collaboration
• across multiple engineering teams
• Experience working in environments with structured processes for requirements,
• testing, and validation (e.g., medical, aerospace, or similar regulated industries preferred)
• Comfort working with both technical and non-technical stakeholders, including field
• engineers and cross-functional partners
• Demonstrated ability to think creatively and improve existing processes or
• workflows
• Experience developing desktop or service-oriented applications (Qt or similar tools
• a plus)
• Familiarity with modern development practices including unit testing and CI/CD
• pipelines.
• Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.
• Mandatory Notices
• U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status.
• We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.
• Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.
• This position may be filled at a different job level than listed here depending on
• business need and/or on the selected candidate's experience, knowledge and skills.
• Compensation will be based primarily on the job level at which the role is filled and the
• candidate's qualifications, consistent with applicable law.
• We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be

Benefits

Additional Information

We are a lean team of five developers responsible for creating and scaling software packages that power our global product servicing. Our software packages interface directly with hardware to execute critical configuration, calibration, and verification checks, while guiding service users through complex repairs. Operating with high autonomy within the broader Service Tools team, we value collaboration and pragmatic design.

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