Business Operations Associate

About the role

New York City (Hybrid 3 days per week in office) As a Business Operations Associate, you'll keep operations running smoothly for our internal teams and customers. You'll report to our VP of People. Day to day, you'll help keep the financial, legal, compliance, and operational side of the business working as we grow and expand our customer base.

Responsibilities

• Bill pay, AP, and invoice processing
• Monthly close with our outside accounting firm, including customer-facing work
• Reimbursements, equity issuances, and cap-table upkeep
• NDAs, SOWs, and vendor agreements, drafted and tracked with outside counsel
• Procurement across hardware, software, and services
• The ISO 27001 program and annual audits, plus insurance renewals and compliance deadlines
• KPI dashboards and cash models that inform real decisions, plus data-room prep when we raise
• What You Bring
• 4+ years in finance ops, business ops, or a related role, ideally at a startup or high-growth company
• You own processes end to end and use good judgment about what to solve yourself and when to bring others in
• You adapt easily as priorities shift and collaborate well across teams
• Hands-on fluency with Claude and building AI workflows
• You automate routine work and build AI into your own and the team's processes
• Strong systems thinking
• Hands-on financial work: close support, reconciliations, budgeting, and light modeling
• SQL and a BI/dashboard tool, with real data analysis instincts
• Familiarity with tools like Brex, Carta, QuickBooks, Vanta, or DocuSign is a plus
• The salary for this role is between $110,000-$150,000/year.
• Full-time Benefits
• Viam's base salary range for this role is posted above. In addition to cash compensation, Viam offers a comprehensive Total Rewards package that includes equity grants, health benefits, and more.
• 100% covered medical/dental/vision insurance plans, commuter benefits
• 25 days paid vacation and generous holiday observances
• Free lunch every day that you're in the office
• One Medical Membership
• Citi Bike memberships
• Monthly wellness stipend to be used for a variety of fitness-related items like gym memberships, fitness classes, fitness equipment, and more
• Paid parental leave
• Reproductive Health Benefits, including Fertility Benefits and Abortion Access Travel Benefits
• Yearly Learning and Development Budget for your own personal learning goals
• Values:
• Vision Driven
• Collaborate Openly
• Act Decisively
• Succeed Through Diversity
• Hold Ourselves Accountable
• Lead with Curiosity
• To all recruitment agencies:
• Viam does not accept unsolicited agency resumes or calls from recruitment agencies or search firms. Please do not forward resumes to our jobs alias or Viam employees. Viam is not responsible for any fees related to unsolicited resumes.

Benefits

Additional Information

About Viam Founded by Eliot Horowitz, co-founder and former CTO of MongoDB, Viam is a novel robotics engineering platform that lets you configure, control, and manage robots intuitively and quickly. We're inspiring a generation of engineers to solve complicated automation problems with our uniquely powerful suite of software tools. We're a ~100-person company headquartered in New York City.

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