Hybrid Account Manager - MRI Vault CRM

About the role

We are looking for a Hybrid Account Manager who can create advocates in the marketplace for the MRI brand, reduce the attrition rate of existing customers through open and regular communication, drive whitespace revenue into existing customer accounts through new feature uptake, partner integrations and new logo attainment. This is a great opportunity for dynamic sales professionals that are focused on expanding MRI's footprint to the existing client base employing a consultative sales approach. From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you! Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can't be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people. We believe MRI is more than just a workplace; it's a connected community of people who truly feel they belong. Whether we're investing in employee resource groups or providing tailored resources for each person to reach their full potential, we're passionate about creating a work environment that makes you excited to show up every single day. At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that's our goal every day. Because that's what industry leaders do. Whether you're joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients. Amazing growth requires amazing employees. Are you up to the challenge? We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don't hesitate to apply. We'd love to hear from you! MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, a

Responsibilities

• Maintain relationships with existing customers through online and face-to-face interaction.
• Acting as a "solutions expert" in helping customers with their unique business issues and strategic initiatives
• Working with the broader sales team to share ideas, knowledge and new business development strategies
• Facilitating the sales administration process in company CRM
• Design account strategies and work with sales leadership & marketing to achieve short and long-term sales goals for targeted clients
• Conduct 'outbound' call campaigns to drive individual initiatives
• Exceed assigned annual sales/retention quotas
• Handle the contracting process and sales administration
• Understand MRI's positioning in the market and be well versed in product differentiators and strengths
• All other duties and responsibilities as assigned
• Job Requirements:
• 2+ years of account management experience in the software industry or similar (Property Manager, AM or BDM)
• Knowledge of the Real Estate industry is essential.
• Experience with MRI CRM Software & Website solution or similar real estate SaaS solutions
• Ability to operate in a very fast-paced environment with multiple priorities
• Demonstrated track record in adding value through client relationship to increase the revenue over a sustained period, exceeding sales targets with the ability to work with the key stakeholders
• Excellent verbal and written communication skills
• Experience sales CRM (Salesforce or Hubspot) is essential

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