Supervisor, Histology - Monday-Friday, 12pm-8:30pm
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Help us change lives At Exact Sciences, we're helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you're working to help others. Position Overview The Supervisor, Histology (Monday-Friday, 12pm-8:30pm) is responsible for the day-to-day operations of Histology in support of meeting production throughput and quality requirements in a manner that utilizes laboratory best practices and adheres to all company policies and procedures. Additionally, the Supervisor, Histology is a point person for interactions with Pathology to ensure that specimens are prepared and delivered on-time and with sufficient quality for Pathology review and analytical testing. This role requires excellent attention to detail, excellent written and verbal communication skills, the ability to multi-task and be flexible with tasks and schedules, and the ability to work independently and in a team environment. The Supervisor, Histology is a liaison between the Accessioning and Histology laboratory staff and various functional groups including, but not limited to, Customer Service, Analytical Laboratory, Process and Service Engineering, Information Technology, Human Resources, and Materials Management groups. As such, the Supervisor, Histology must exhibit leadership skills such as good judgment, sound analysis and decision making, the ability to remain professional and composed under pressure, effective interpersonal skills, and the ability to effectively communicate across all levels of the laboratory and across departments. The Supervisor, Histology directly supervise the histology staff. Emphasis is placed on involvement with scheduling, troubleshooting technical and non-technical challenges, coaching and mentoring the laboratory staff, and building an effective team. The Supervisor, Histology will, in partnership with the lab training team, drive the training of both new hires and current employees with moderate levels of experience to advance the overall technical and organization readiness of the Histology Group. The Supervisor, Histology assists the Histology Management Team in managing projects, meeting project deliverables, and implementing laboratory enhancements. Given the wide variety of tasks involved in this position, the Supervisor, Histology must demonstrate the ability to seek guidance and input when analyzing complex issues and make recommendations that lead to sound decisions in a timely manner, the commitment to helping and motivating employees, the ability to respond to difficult issues quickly, fairly, and ethically, outstanding organizational skills, and the ability to respond to change with flexibility in order to adapt quickly to evolving circumstances. The Supervisor, Histology must be able to utilize various communication channels (e.g., email, communication board, team meetings, one-on-one etc.), to communicate team goals and priorities clearly, openly, and objectively, and to communicate changes, issues, and challenges to various sections of the Clinical Laboratory and applicable cross-functional teams. Essential Duties Include, but are not limited to, the following: Resolution of technical problems in accordance with policies and procedures established by the laboratory director or technical supervisor. Monitoring of test performance. Ensuring that remedial actions are taken when test systems deviate from the laboratory's established performance specifications. Providing or ensuring orientation of testing personnel. Maintain stringent standards for quality; identifying any issues which might adversely impact the quality of test results and/or employee safety and immediately communicating these to the appropriate management representatives, as necessary, to ensure prompt resolution. Oversee the day-to-day operations of the Histology laboratory; including, but not limited to, ensuring processing systems are functioning properly and samples are processed in a timely manner, with sufficient quality, and delivered to Pathology and Analytical Laboratory as expected, monitoring quality control testing results, assisting the Histology Management team in planning, validation, and implementation of new test procedures, and direct supervision of Histology laboratory personnel. Work with the Histology laboratory staff on the laboratory's quality control and quality assurance procedures, technical/process troubleshooting and improvement procedures, and staff training and education programs under the guidance of management. Interact with Clinical Laboratory QA, IT, Process Engineering, Customer Service, and other cross-functional teams to address process and workflow issues. Assist the Histology Management team to manage laboratory and cross-functional projects; such as process
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