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Veterinary Receptionist

External
veterinarypracticepartners logoVeterinarypracticepartners · Bentonville, AR
Full-timeOn-site2d ago
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Responsibilities

  • As you join our mission to provide pets and their owners with the highest quality compassionate medical care, expect to be supported in your work and home life with:
  • Competitive wage
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • Paid time off for full-time employees
  • 401(k) plan for full-time employees
  • Professional development opportunities
  • Great pet discounts
  • Salary: $16.00 - $18.00 per hour, determined by the candidate's skills, experience, and qualifications.
  • Schedule: This is a full-time position. Shifts will be scheduled within our clinic's hours of operation:
  • Monday: 8:00 AM - 7:00 PM
  • Tuesday - Friday: 8:00 AM - 6:00 PM
  • Saturday: 8:00 AM - 4:00 PM
  • Greet clients and their pets, complete the appointment sign-in process, confirm appointment details.
  • Answer client questions and triage client concerns.
  • Endure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
  • Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
  • Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
  • Assist in maintaining cleanliness and organization to ensure a positive client experience.

Requirements

  • Previous experience as a veterinary receptionist or medical office assistant is preferred.
  • Strong organizational and multitasking skills.
  • Ability to maintain a calm, professional, and positive demeanor.
  • About Dogwood Trails Animal Hospital
  • #CSR

Benefits

Dental insuranceVision insurance401(k)

Additional Information

Customer Service Representative Dogwood Trails Animal Hospital is hiring a full-time Customer Service Representative to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

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