Sr. Data Scientist

About the role

The Sr. Data Scientist role is part of the Territory Planning & Analytics (TP&A) team in GSSO. The TP&A team is focused on designing the optimal territory investment, design and alignment strategy to maximize Sales (and Services) productivity. This is an internal consulting team that partners with Gartner's sales leaders to determine where, when, and how the company should direct its substantial investment in incremental sales professionals. The individual in this role will collaborate with sales leaders to guide strategic investment and go-to-market decisions at regional and global levels.

Responsibilities

• Build and incorporate LLMs/RAG for simplifying user's experience.
• Stay on top of fast-moving AI/ML models and technologies, particularly in LLMs, conversational AI, and agentic systems
• Continuous monitoring and evaluation of model performance and metrics.
• Take ownership of algorithms and drive enhancements/optimizations based on business requirements with proper documentation and code-reusability
• Be responsible for high quality data science solutions with respect to accuracy and coverage.
• Be accountable for solutions' scalability, stability, and business adoption
• Responsible for maintaining proper documentation and further code-reusability principles
• Responsible for ownership of algorithms and its enhancements/optimizations as per business requirement
• Mentor junior data scientists on chatbot development, LLM applications, and best practices

Requirements

• BS/MS/PhD in Computer Science or other technology, Math, Physics, Statistics or Economics (focus on ML/AI, Information Retrieval a plus)
• 5+ years of hands-on experience building conversational AI systems, chatbots, LLM applications, or other advanced machine learning/artificial intelligence solutions to drive business impact
• Minimum 4+ years of experience in python coding and statistical analysis
• Working experience in some of the following data science areas: Large Language Models (LLMs) and Generative AI
• Conversational AI, chatbot development, and dialogue systems
• Natural Language Processing and text mining
• Search and Recommendation systems
• Prompt engineering, LLM fine-tuning, and model optimization
• AI agent architectures and orchestration
• Strong working knowledge of Lean product principles, software development lifecycle, and machine learning life cycle.
• Ability to implement latest ML research to improve our current algorithms
• Practical, intuitive problem solver with proven ability to translate business objectives into actionable data science tasks and implement state-of-the-art ML research into production systems
• Experience with cloud computing services such as AWS or Azure ML
• Experience and proficiency with Python, machine learning tools (e.g., scikit-learn, spacy, nltk), statistical packages (e.g., Scipy), SQL/relational databases (e.g., Oracle) and NoSQL databases (e.g., MongoDB, graph database), distributed machine learning (spark), Linux and shell scripting
• Practical, intuitive problem solver with a demonstrated ability to translate business objectives into actionable data science tasks and translate quantitative analysis into actionable business strategies
• What you will get:
• Competitive salary, generous paid time off policy, charity match program Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP) and more!
• Collaborative, team-oriented culture that embraces diversity
• Professional development and unlimited growth opportunities
• #LI-MP4 #GSSO
• Who are we?
• At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
• Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
• What makes Gartner a great place to work?
• Our vast, virtually untapped market potential offers limitless opport

Benefits

Additional Information

Global Sales & Services Operations (GSSO) is the team that helps shape Gartner's mission-critical sales and services priorities and works with sales and services leaders to drive tactical and analytical insights. As an associate on the GSSO team, you'll be at the forefront of the ongoing transformation of Gartner's sales and services teams, which are delivering approximately $4.9B in annual revenue and working to drive sustained double-digit growth. You will partner with business leaders across Gartner to support global sales and services teams comprised of nearly 9,000 associates who sell to and service every major function, industry and market sector around the world.

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