Customer Support Agent - German Speaking

Benefits

Additional Information

BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don't follow formats. We shape them. We build what works, launch it fast, and make sure it hits. Are you fluent in German and English? Are you passionate about providing top-notch customer support? If so, we want you to join our team at BrainRocket in Warsaw! ✅ Main Responsibilities: Communication with customers through online-chats, e-mails Maintain prompt and empathetic attitude towards customers Acknowledge and resolve customers' complaints Knowing our products inside and out so you can answer the questions Ensure satisfaction of the customer and provide professional support for customers ✅ Requirements: Proficiency in both written and spoken German and English. Proactive attitude with a knack for customer support and sales. Excellent communication and negotiation skills. Strong attention to detail. Previous experience in a support role is advantageous. ✅ Why join us? We offer: Snacks in the Office 20 / 26 days of vacation per year 6 days of sick leaves without document required Attractive office location and facilities Medical insurance for you and your partner Sports package Birthday, wedding, and newborn gifts Languages classes (partially paid by the Company) Career growth opportunities International corporate parties, great team-building events and activities Bold moves start here. Make yours. Apply today! By submitting your application, you agree to our Privacy Policy.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at BrainRocket? Share your experience