Program Advisor, Executive Education

Requirements

• High School Diploma, GED, or equivalent is required.
• 5+ years of experience in administrative support role(s) is required.
• Education beyond high school may count toward experience.
• Microsoft Office (Word, Excel, PowerPoint, and Outlook) experience is a must.
• Additional Qualifications and Skills
• BA/BS or equivalent experience preferred
• Requires a team player who can work with multiple groups within Executive Education and across HBS in a fast-paced, high-energy environment.
• Candidates should have a customer-focused mindset and an aptitude for continuous learning.
• Ability to multitask and prioritize workload based on established strategic priorities.
• Excellent interpersonal, verbal, and written communication skills.
• Must be comfortable communicating with executives via phone, email, Zoom, and in-person meetings.
• Experience with Salesforce preferred.
• Prior experience in executive education or executive development is a plus.
• Standard Hours: This is a 40 hours/week, overtime eligible position.
• Compensation range : $77,000 - $79,000 annually, commensurate with experience.
• Visa Sponsorship: Harvard University is not able to provide visa sponsorship for this position.
• Pre-Employment Screenings: Identity Check
• Other Information:
• A cover letter is required to be considered for this opportunity.
• Interviews may be conducted virtually (via Zoom) or in person.
• Work Format Details
• Salary Grade and Ranges
• This position is salary grade level 055. Please visit Harvard's Salary Ranges to view the corresponding salary range and related information.

Benefits

Additional Information

Job Summary: As part of the Marketing & Sales team, you will work with accomplished executives from all over the world who are considering our programs. In addition, you will surface insights from your customer interactions that will inform business decisions across HBS Executive Education. Primary responsibilities include: Serving as the primary point of contact for executives considering HBS Executive Education programs. Consulting with executives on which program offerings best meet their learning objectives. Outlining the HBS competitive positioning and advantage in conversations with individual and organizational prospects. Helping customers navigate the program selection and application processes. Building long-term relationships with potential applicants, past participants, alumni, and learning and development executives. Presenting to current participants during lifelong learning information sessions. Meeting with prospects and participants on campus as needed. Contributing to the enrollment goals for the HBS Executive Education portfolio. Sharing market and competitive insights with the leadership team to inform strategic decisions. Elevating customer needs and pain points to drive customer experience enhancements. Staying current on faculty research, program content, relevant leadership topics, and industry trends. Maintaining inquiry, opportunity, and activity prospect data in Salesforce. Build trust and collaboration by being present on-site and engaging directly with colleagues and various constituents. Perform other duties as assigned.

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