Senior PM Business Operations, Amazon University Talent Acquisition

Requirements

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• Knowledge of general AI tools
• Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions
• Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Additional Information

Join Amazon's University Talent Acquisition organization as a Senior Program Manager, Business Operations at the forefront of early career hiring for the world's most customer obsessed company. This highly visible role will shape the future of Amazon's early career pipeline by partnering directly with PXT (People Experience and Technology) and Amazon leadership to drive transformative recruiting initiatives, operational excellence, and strategic innovation. You'll have the unique opportunity to influence how hire and develop the best early career talent across all of Amazon's businesses across the globe. Key job responsibilities As a Senior Program Manager at Amazon University Talent Acquisition, you will shape and execute solutions that directly impact our most strategic talent pipeline. This role demands both big thinking and precise execution, as you'll support: - Rhythm of Business - Program management ownership and delivery of AUTA's operating cadence, including but not limited to Goals, WBRs, MBRs, QBRs, Strategic Planning, ensuring the right topics reach the right stakeholders at the right time. - Communications & Events - Coordinate and support the effort for org-wide announcements, Town Halls, SKOs, and team events that drive alignment across geographies. - Critical Task Tracking - Manage cross-functional initiatives through structured inspection mechanisms, driving accountability, data analysis, and visibility into milestones and blockers to improve organizational efficiency. - Information Management - Coordinate and support SharePoint and Asana usage and structures across the team, as AUTA's single source of truth, establishing governance and scalable workflows. The ideal candidate: - Thrives in a fast-paced environment where they can toggle between strategic thinking and tactical execution, using data to drive decisions and influence across multiple stakeholders and geographies. - Makes data-driven decisions quickly while connecting day-to-day execution to long-term strategic goals, even with incomplete information. - Create clarity in ambiguous situations and move fast with calculated risks, experimenting rapidly and pivoting when needed to drive results. - Influence stakeholders at all levels through compelling data narratives and implement scalable process improvements that deliver measurable business impact. - Envision bold, disruptive solutions that anticipate future challenges while maintaining relentless focus on customer needs. - Set clear priorities aligned with business goals and defend difficult trade-off decisions between competing demands. - Build strong partnerships through transparent communication and leverage diverse perspectives to solve problems creatively using first-principles thinking. - Demonstrate intellectual curiosity and resourcefulness while maintaining the highest standards to drive exceptional outcomes. This role offers the opportunity to make a lasting impact on how we build and transform Amazon's early career talent strategy.

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