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Shift Supervisor

External
instawork logoInstawork · Bengaluru, India
Full-timeOn-site1w ago
PhoenixRoboticsSpark
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About the role

We are looking for experienced Shift Supervisors to oversee evening and night shift operations across our Airbnb, kitchen, and in-office data collection locations in Marathalli. As a Supervisor, you will manage a team of Data Collectors, ensure shift productivity and quality targets are met, and submit all required reports on time. Your specific shift timing and location will be confirmed during the interview process based on current requirements.

Responsibilities

  • Oversee shift operations for a team of Data Collectors at the assigned location
  • Monitor productivity and quality in real time throughout the shift
  • Collect the next day's task list from the client before the stipulated time and coordinate with
  • the Team Lead
  • Ensure demo recordings are submitted on time per the daily schedule
  • Flag quality issues immediately to the Trainer and Team Lead
  • Maintain shift attendance log and real-time productivity tracking
  • Submit SOD, MOD, EOD, and Inventory reports for the shift
  • Coordinate with the Inventory Manager on device availability and equipment issues -
  • Support replacement of underperforming Data Collectors in coordination with the Team
  • Lead

Requirements

  • Minimum 1 year of experience in floor management, team handling, or operations
  • supervision
  • Graduate preferred - 10+2 minimum
  • Not a fresher - prior experience in a supervisory or team lead capacity is mandatory
  • Comfortable working for morning, afternoon or night shifts
  • Strong attention to detail and ability to monitor multiple tasks simultaneously - Comfortable
  • with report writing and basic digital tools (WhatsApp, Google Sheets, or similar) - Excellent
  • communication and team management skills
  • Punctual and reliable - must be present for the full duration of the shift

Benefits

₹27,500 gross monthly salaryPerformance-based shift incentives based on team productivityStructured reporting framework with full Team Lead supportGrowth opportunity within a scaling AI data collection operationOur ValuesEmpathy, Trust & CandorWe put ourselves in the shoes of our colleagues and customers and don't shy away from uncomfortable conversations, instead building trust through honest and direct feedback.Bias for ActionWe practice high-velocity decision-making, clear-eyed that we often operate with incomplete information. Growing quickly means it's OK to be wrong, so long as we learn from our mistakes and course correct!Always Be LearningWe're a curious bunch, and with AI transforming our workplace we encourage everyone to learn from each other, compounding our knowledge and experience to help us change an entire industry.Act Like an OwnerWe work long, hard, and smart, building products that delight our users and drive growth. Your ability to impact Instawork is limited only by your courage and conviction, not your job description.About InstaworkReady to make an impact? Learn more at www.instawork.com/about .Personnel Privacy PolicyVision insurance

Additional Information

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we're looking for exceptional talent to reimagine the way the world works.

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