Principal Enterprise Architect

Responsibilities

• Shape strategy and set direction
• Define long-term enterprise architecture strategies aligned to Shell's overall business and technology vision, helping steer the direction of major transformation initiatives.
• Own the architecture for key business domains
• Lead architecture across Global Lubricants, Customer Operations, Low Carbon Solutions and CRM, identifying opportunities to evolve, simplify and modernise the IT landscape.
• Define and deliver target architectures and roadmaps
• Establish multi-year target states and architecture roadmaps, ensuring alignment with enterprise strategy and long-term business outcomes.
• Drive high-quality design and engineering alignment
• Lead architecture design using Shell principles, promoting reuse, composability and adherence to global standards across platforms and solutions.
• Ensure strong data, integration and platform architecture
• Champion robust data models, integration patterns and platform strategies aligned with enterprise governance and best practices.
• Provide leadership across architecture communities
• Lead and develop a team of Lead Architects, influencing broader solution architecture teams and building strong architectural capability across the organisation.
• Tackle complex, high-impact challenges
• Diagnose and resolve complex, cross-domain problems, applying industry-leading practices and innovative approaches to simplify and enhance the IT landscape.
• Influence senior stakeholders and governance decisions
• Partner with senior business and technology leaders to shape demand, guide investment decisions and represent architecture in key governance forums.
• Provide oversight on major programmes
• Guide programme and project architecture to ensure alignment with enterprise direction, quality standards and long-term strategic goals.
• What you bring
• Proven enterprise architecture leadership
• Deep experience working across multiple business domains, shaping and delivering enterprise architecture at scale.
• Strong technology depth in CRM and digital platforms
• Hands-on knowledge of platforms such as Salesforce and/or Dynamics, alongside expertise in integration, data architecture and cloud technologies.
• Business domain understanding
• Experience across areas such as customer operations, commercial platforms, or energy/value chains (e.g. lubricants or low carbon solutions) is highly desirable.
• Strategic influence and stakeholder engagement
• A track record of influencing senior stakeholders and operating effectively in complex, multi-portfolio environments.
• Exceptional problem solving and leadership capability
• Strong strategic thinking, the ability to navigate ambiguity and a reputation for delivering high-impact outcomes.
• People leadership and capability building
• A passion for coaching and developing architecture talent, acting as a role model for architecture excellence.

Benefits

Additional Information

, United Kingdom Job Family Group: Information Technology (IT) Worker Type: Regular Posting Start Date: June 19, 2026 Business Unit: Projects and Technology Experience Level: Experienced Professionals Job Description: What's the role As Principal Enterprise Architect for Global Lubricants, Customer Operations, Low Carbon Solutions and CRM, you will play a pivotal role in shaping the digital backbone of Shell's Downstream Customer & Renewables business. This is a senior leadership position within the Downstream & Renewables Architecture Leadership Team, where you will define and drive enterprise-wide architecture strategy across multiple critical domains. You'll ensure our technology landscape is integrated, scalable and future-ready - enabling business growth, enhancing customer experience, and accelerating the energy transition.

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